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Macbook Pro 2016 nTB Iris 540 - flicker on external monitor after wake up in windows 10 - bootcamp

MKova7
Beginner
1,873 Views

Hello guys, i have a long problem with using bootcamp and windows 10 on macbook pro - i have a flickering like this

https://1drv.ms/v/s%21ArD2ImFwJa-soPBpOt-0hoiG4V6J-A https://1drv.ms/v/s!ArD2ImFwJa-soPBpOt-0hoiG4V6J-A

(this is my macbook connected to external monitor - i tried various monitors and usb-c adapters and hdmi cables)

So... This problem persist only if i wake up from sleep only in external monitor via ubs-c hub - if restart macbook no problem

I used various builds of windows 10 - actually fall creators update

I used various display drivers from newest to the old one from apple bootcamp package (1.7.2016 - 20.19.15.4483) release - this is most stable but flickering persist sometimes)

I set all to maximum performance in intel settings and in power settings in windows 10

I have no problem in MacOS.

If I use standard windows display driver or safe mode - no problem - it must be a driver issue - and latest drivers makes a flickering much more than older drivers.

I tried various steps from internet - nothing helps, but i didnt find someone with exactly same problem.

This bug goes me crazy - it must be a solution - intel engineers and you please help

3 Replies
AlHill
Super User
837 Views

Apple* has requested that all inquiries related to their products need to be referred to them. The best option would be contacting Apple* so they can provide proper troubleshooting steps for this issue. This link will give you their contact information https://support.apple.com/contact https://support.apple.com/contact

Doc

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MKova7
Beginner
837 Views

Yeah but it is weird situation... apple told that is problem in windows and they reffers to MS and MS and you (intel) reffers to apple. So this problem stuck into two (three?) stones... and yea... i found a apple thread and posted there - but without any apple interesting it lasts forever.

https://discussions.apple.com/thread/7615336?start=375&tstart=0 Macbook 2016 HDMI output flickering |Official Apple Support Communities

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idata
Employee
837 Views

Hello Imperator,

 

Thank you for reaching the Intel Communities. I understand that you have an Apple* system that has troubles with Windows 10 Bootcamp.

For sure I understand that you have Windows 10* installed on the system, but this is a special configuration, in which a different installation process and the environment is applied, for that reason, Apple support team is the one to provide troubleshooting for this matter.

Same statement as Al's:

Apple has requested that all questions regarding Apple systems and software be addressed directly with Apple support. I recommend checking the link below for troubleshooting assistance on your Apple computer:

https://support.apple.com/contact https://support.apple.com/contact

Sorry for any inconvenience.

 

Thanks,

 

Esteban C
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