3 Replies Latest reply on Oct 23, 2017 11:29 AM by Intel Corporation

    Colored Pixels moving and flashing randomly

    Jojolabricot

      Hello everyone,

       

      I recently have an issue on my laptop MSI GS60 2QE GHOST PRO (Intel HD Graphics 4600 + NIVIDIA GeForce GTX 970M)

       

      One morning, turning on my laptop, I noticed on the screen few color pixels (mainly white) that are moving and flashing randomly. It is quite anoying when I watch a movie or writing a word document.

       

      I tried to desactivate the Intel and Nvidia driver and the issue STOPS ONLY when the Intel HD Graphics driver is disactivated ! Thus, I am pretty sure that is come from this driver. But without the Intel Graphics activated, it is awful to computing.

       

      So I tried to unistall and reinstall the version given by MSI manufacturer, the lastest driver HD 4600 (on your Website), and laso tried to reset my windows ! But nothing change even with a cleaned and clear Windows, colors pixels still appears randomly on my screen.

       

      I tried to search on the web but I found nothing !

       

      Here some screenshots about thoses randomly color pixels:

      Album — Postimage.org

      Pixel1 — Postimage.org

      Pixel3 — Postimage.org

      Pixel4Good — Postimage.org

       

      Please HELP ME !

       

      Thanking you in advance for your help.