2 Replies Latest reply on Oct 26, 2017 10:52 AM by Intel Corporation

    7700K 100%

    Guilich

      Hi !

      Since wednesday, when i start game or do multitasking (game + video on second screen) my cpu is used for 100%, i never had that kind of problem before. A reseted windows 10 thinking i had software problem, but the problem is still here.

       

      You can see here what's happening with a game and a video

      cpu 1.jpg

       

      And here with just a game. This is cdefinitly not normal, and i never had something like this before.

       

      cpu 3.jpg

       

      Do you have any idea of a solution for this issue ?

       

      Thanks

       

      Guilich

        • 1. Re: 7700K 100%
          Intel Corporation
          This message was posted on behalf of Intel Corporation

          Hello Guilich,

          Thank you for contacting Intel® technical support.  I will be more than happy to help you.

          I understand that you are having issues with your Intel® Core™ i7-7700K processor, which is running at 100% when playing a game or doing multitasking.

          Please run CPU Stress Test with Intel® Extreme Tuning Utility and show us the results.  One of the main issue that can be found in test would be the temperature.  You can just run a 5 minutes test, and take a screenshot immediately at the end of the test.

          You can download Intel® XTU in the next link: https://downloadmirror.intel.com/24075/eng/xtu-setup-exe.exe

          Regards,

          Xavier A.

          • 2. Re: 7700K 100%
            Intel Corporation
            This message was posted on behalf of Intel Corporation

            Hello Guilich,

            I was checking your case and would like to know if you need further assistance.  If so, please do not hesitate in replying back.

            Regards,

            Xavier A.