Thank you for reaching the Intel Communities. I am sorry to hear you are facing some troubles with the Intel® Driver Update Utility.
We can certainly check on this to look for a possible solution!
Basically, my recommendations would be:
- Uninstall the application from "programs and features"
- Install the newer tool from this link: http://intel.ly/2i93lQc
This new tool works the same or has the same purpose.
Please let me know how it goes.