4 Replies Latest reply on Oct 26, 2017 9:51 PM by mohamedshaharris_intel

Intel IoT Gateway Software Suite install on Intel 6i7KYK

marg330 Oct 12, 2017 12:42 PM

Hello Experts,

I am looking for some help here.

After downloading the software from IoT Marketplace dated "2016_06_14", I extracted "Core64bit" version of the image and followed the steps listed in the Readme_Image_Install file.

Has anybody on this forum been able successfully install the Intel IoT Gateway software suite on an Intel 6i7KYK (Skull Canyon) or any generic X86 - 64bit system?

After creating the USB image when I try to boot from the USB image and select the first option (Windriver IDP Install) the system just hangs at the below screen.

1. Re: Intel IoT Gateway Software Suite install on Intel 6i7KYK

ctan94x_intel Oct 12, 2017 6:52 PM (in response to marg330)

Hi

Thank you for reaching out to Intel® IoT Gateway Support Forum.

We will look into this issue and get back to you shortly.

Regards
Intel Customer Support
Agent under contract to Intel
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2. Re: Intel IoT Gateway Software Suite install on Intel 6i7KYK

mohamedshaharris_intel Oct 12, 2017 10:12 PM (in response to marg330)

Hi Marg330,

Do you try to choose the first option?
Do you still facing the same issue by selecting the first option?
Since I saw your image, you were selecting second option.

Regards,
Intel Customer Support
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3. Re: Intel IoT Gateway Software Suite install on Intel 6i7KYK

marg330 Oct 13, 2017 9:10 AM (in response to mohamedshaharris_intel)

Hello Mohamed,

Thanks for the follow-up.

I did choose the first option for my install.

I know that my screen capture is a bit misleading. This is becuase selecting option 1 give the user a 3 sec window before it starts executing and it leads to the second screen capture I have in my initial request.

Hope this helps.

Looking forward to hear back from you on the next steps.

Regards
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4. Re: Intel IoT Gateway Software Suite install on Intel 6i7KYK

mohamedshaharris_intel Oct 26, 2017 9:51 PM (in response to marg330)

Hi marg300,

Do you check the md5sum for your zip image file with the provided md5sum file?
Is it both are same?

Regards,
Intel Customer Support
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