Thank you for joining the Processors Community. I am sorry to hear you are having issues with the frequency of your processor.
I noticed that the BIOS version installed is not the latest for your system, so I recommend installing the latest for your system since it might address this behavior, please find it below. I would also like to confirm if you have updated the drivers mentioned there too, I know you mentioned that you updated all of them, but l'd like to confirm that.
- BIOS Version 7978vCA: http://download.msi.com/bos_exe/mb/7978vCA.zip
- Intel Chipset Driver: http://download.msi.com/dvr_exe/intel_chipse_9_w10.zip
- Intel ME FW Update tool: http://download.msi.com/dvr_exe/intel_me_fw_update.zip
Also, please respond to the following questions, these will help us to have a better look at this matter;
- When did the issue start?
- Did you make any recent hardware or software changes?
- If possible provide a screenshot of the Task Manager view.
Please let me know how it goes.
I used MSI Live Update but it doesn't notify me about these drivers. Anyway, I've installed all 3 updates that you have mentioned.
To answer your questions:
. The issue started on 4th October (1 week ago). I noticed it has happened about 3 times since then.
. No hardware or major software changes
. I will provide you the screenshot when this happens again.
Since the issue occurs randomly, I'll need to check for a few days or weeks to see if the update has solved it or not. I will update with you then.
Hi Amy and Scott,
I checked the Windows Update but didn't found any updates that are closed to the date the issue happened.
Although I didn't see the old problem happens again, my PC keeps lagging for just about half a second, for every 10 seconds or so. Since I couldn't figure out the cause, I've decided to reset my PC.
After that I only installed Windows Update and essential apps; and decided not to install or update any driver.
At first, it looks good. But after a few days, I saw the speed issue happens again. So I updated the chipset driver and so far my PC has been working normally.
I'll continue with this. If anything goes wrong, I'll try to update the other drivers.
I hope this all is just a software issue.
Thank you for your support.
Hi, recently I'm having this issue again.
This time, checking Intel extreme tuning shows that the CPU is under thermal throttling while it happens.
Then, I checked with ThrottleStop and found that the reason is because of BD PROCHOT. Disable this function does return the CPU to it's normal speed.
It looks like to me that the MOBO might be the faulty one. I'll check with MSI.
Btw, is there any good reason to have BD PROCHOT on a PC?
I read that this feature is intended for laptop. On a desktop, throttling CPU won't have much impact on the system's temperature I reckon.
Or does it have something to do with the input power?
1 of 1 people found this helpful
Actually, it can be an important feature for Desktop as well. Consider that the voltage regulation IC can assert PROCHOT if the regulators are getting too hot (which can be caused by poor airflow over the motherboard). As well, most Super I/O (SIO) ICs (which typically also provides the fan speed control capability) can assert PROCHOT if one of the motherboard temperature sensors it monitors is getting really high readings. The SIO can also monitor PROCHOT and change fan response to help address the thermal issue.
As stated by N. Scott Pearson, enabling PROCHOT is beneficial to desktop computers, too. Please let us know if you need any further help.
A guy at MSI suggest me to try to disable Intel Adaptive Thermal Monitor in the BIOS.
As I understand, this feature monitors the CPU's temperature and slow it down if needed.
So is it safe to turn it off? Are there any other mechanics that throttle or turn off the CPU if it is overheating?
1 of 1 people found this helpful
There are other thermal management features, but they may not be available in the BIOS settings because system manufacturers may limit the settings that you can enable/disable. You can review other features under the Thermal Management section in the following link.
Now, as stated before, enabling this feature can be beneficial for your system, too. For testing purposes, you can follow the recommendations provided by your motherboard manufacturer, but it may also impact your system negatively if your system overheats.