6 Replies Latest reply on Nov 1, 2017 3:13 PM by Intel Corporation

    NUC5CPYB : drivers windows 7

    zazou35

      Hi

      I try to install W7 on my NUC5CPYB. I can't install W7 actually because my keyboard is not recognize due to USB 3.0.

      I follow the steps to add drivers but it does not work...

      During the mounting, the systm block "cleaning up and mounting" during hours..

      How can I install W7 on my computer ?

      Thanks

       

      BOnjour

      je cherche à installer W7 sur mon NUC5CPYB. Dans l'install je suis bloquée du fait de la non prise en charge de l'USB 3.0.

      J'ai donc suivi la procédure décrite pour ajouter les drivers nécessaires, mais cela ne fonctionne pas.

      Au moment du montage, cela s'arrête sur "Cleaning up and mounting..." et cela ne s'arrête jamais.

      Comment puis je faire pour installer W7 ?

      MErci

        • 1. Re: NUC5CPYB : drivers windows 7
          N.Scott.Pearson

          What kind of PC (i.e. what version of Windows) are you using to update the installation image? I have had better success doing it on a system running Windows 8.1 or Windows 10.

           

          ...S

          • 2. Re: NUC5CPYB : drivers windows 7
            zazou35

            I update the installation image on a system running Windows 10 ...

             

            I can try on a system running W7 ...

             

            I try this :

            - creating iso image with Rufus on a computer running on windows 7

            - i try to run Windows 7* USB 3.0 Creator Utility but an error message "can't open this application"...

             

            - so I try to run Windows 7* USB 3.0 Creator Utility on my system runing on windows 10 but here :

            "

            Windows 7 HOMEBASIC

            Mounting image... Error: 0xC1420127

                Image already mounted"

             

            What can I do ???

            • 3. Re: NUC5CPYB : drivers windows 7
              N.Scott.Pearson

              If you reach this point, your only alternative is to run the DISM commands manually. Here is a script that I put together that shows the commands that you need to do:

               

              @echo off

               

              rem rem rem rem rem rem rem rem rem rem rem rem rem rem rem rem rem rem rem rem

              rem rem rem rem rem rem rem rem rem rem rem rem rem rem rem rem rem rem rem rem

              rem

              rem  File:        USB3WIMUpdate.bat

              rem

              rem  Purpose:      Updates WIM files BOOT.WIM and INSTALL.WIM (if present)

              rem                with the USB 3.0 driver files.

              rem

              rem  Notes:    1.  Presumes USB 3.0 driver files are present within subfolder USB3.

              rem

              rem            2.  Presumes correct version of DISM is present in the current folder (bring

              rem                 it from the ISO image along with the BOOT.WIM and INSTALL.WIM files).

              rem

              rem            3.  If the mount subfolder does not exist, it will be created. If the mount

              rem                 subfolder already exists, it will be cleared out before proceeding.

              rem

              rem            4.  Ping commands implement a 120 second sleep. This is to allow the

              rem                  DISM background processes time to complete.

              rem

              rem rem rem rem rem rem rem rem rem rem rem rem rem rem rem rem rem rem rem rem

              rem rem rem rem rem rem rem rem rem rem rem rem rem rem rem rem rem rem rem rem

               

              rem Clear out the mount subfolder

               

              if exist mount rmdir /s /q mount

              mkdir mount

               

              rem Update the drivers in the boot.wim file

               

              dism /mount-wim /wimfile:boot.wim /index:2 /mountdir:mount

              dism /image:mount /add-driver:"usb3" /recurse

              ping 1.1.1.1 -n 1 -w 120000 >NUL

              dism /unmount-wim /mountdir:mount /commit

               

              rem Update the drivers in the install.wim file for Windows 7 Home Basic

               

              dism /mount-wim /wimfile:install.wim /index:1 /mountdir:mount

              dism /image:mount /add-driver:"usb3" /recurse

              ping 1.1.1.1 -n 1 -w 120000 >NUL

              dism /unmount-wim /mountdir:mount /commit

               

              rem Update the drivers in the install.wim file for Windows 7 Premium

               

              dism /mount-wim /wimfile:install.wim /index:2 /mountdir:mount

              dism /image:mount /add-driver:"usb3" /recurse

              ping 1.1.1.1 -n 1 -w 120000 >NUL

              dism /unmount-wim /mountdir:mount /commit

               

              rem Update the drivers in the install.wim file for Windows 7 Professional

               

              dism /mount-wim /wimfile:install.wim /index:3 /mountdir:mount

              dism /image:mount /add-driver:"usb3" /recurse

              ping 1.1.1.1 -n 1 -w 120000 >NUL

              dism /unmount-wim /mountdir:mount /commit

               

              rem Update the drivers in the install.wim file for Windows 7 Ultimate

               

              dism /mount-wim /wimfile:install.wim /index:4 /mountdir:mount

              dism /image:mount /add-driver:"usb3" /recurse

              ping 1.1.1.1 -n 1 -w 120000 >NUL

              dism /unmount-wim /mountdir:mount /commit

               

              Do not try to use this script! Even with the delay operations (I use ping command to implement the delay), it will likely fail the same way. Run the commands manually, one at a time.

               

              Now, what you have seen failing is the "dism /unmount ... /commit" commands. From my own testing, I found that, while the command is failing overall, the commit operation is actually completing successfully. As a result, after seeing this error, you should be able to use command "dism /unmount-wim /mountdir:mount /discard" to get the WIM file unmounted.

               

              Hope this helps,

              ...S

              • 4. Re: NUC5CPYB : drivers windows 7
                Intel Corporation
                This message was posted on behalf of Intel Corporation

                Hello zazou35,

                 


                This is to do a follow up on your case and find out if you were able to get this working as desired or if you had further questions.

                 


                Thanks,
                Esteban C

                • 5. Re: NUC5CPYB : drivers windows 7
                  zazou35

                  Yes I try to find a solution to my problem. I contact the assitance of intel and now it works.

                  I mount the image iso with commands line in W10.

                  Thanks

                  • 6. Re: NUC5CPYB : drivers windows 7
                    Intel Corporation
                    This message was posted on behalf of Intel Corporation

                    I am glad to hear you were able to get this working as desired. zazou35

                     

                    Feel free to contact us back if required.

                     


                    Thanks,
                    Esteban C