3 Replies Latest reply on Oct 11, 2017 5:23 PM by Intel Corporation

    NUC7i5BNH display (HDMI/thunderbolt)




      I'm faced with a situation that I can't solve.on my own.

      Hopefully someone here could help me.


      I have a NUC7i5BNH, a BenQ QHD monitor (connected through the thunderbolt port) and an older Samsung monitor (connected through the HDMI port with a HDMI-DVI adapter).

      Up to today I had the alreay mentionned switching screen issue with a dual display (on the QHD monitor).

      However I do not know if it solved as another problem occured.


      The new problem is that there is no more display on the QHD monitor from the thunderbolt port, I've also tried connecting through the HDMI port and the problem is almost the same.

      The difference in HDMI is that, at least, the BIOS menu is displayed (nothing on the thunderbolt port).


      I've tested the monitor's HDMI input with another device (raspberry pi3) and it seems to function.

      I do not have another device that would permit me to test the thunderbolt to DP connection


      Would anyone be able to help ?


      thanks to all