This message was posted on behalf of Intel Corporation
We understand that you're having performance issues with your laptop using an Intel® Dual Band Wireless-AC 3165.
In order to better assist you, we would like to get one aditional piece of information.
Please download and run the Intel® System Support Utility. This application will scan your computer and allow us to verify your current hardware configuration and settings. Once you've saved this report please attach it to your reply by switching to the "advanced editor" located at the top right.
We look forward to hearing back from you.