This message was posted on behalf of Intel Corporation
Thank you for reaching the Intel(R) Communities. I understand it is important for you to have that USB SD Card reader working as desired, and I will do my best to assist you to find a possible solution or the source of the problem.
In order to proceed with that, let me gather up some data from the system to have a better understanding of the scenario faced.
- What is the brand and model of the SD card reader used?
- Please attach the Intel(R) SSU report to your answer (check data below)
- Have you tested the SD Card reader with other USB ports?
- Have you tested the SD card reader with other computers?
- Can you confirm if other USB devices work with the system?
- Do you happen to remember which were the drivers installed?
How to get Intel(R) SSU report?
- Download the tool: http://intel.ly/2pQj9Kk
- Run, and scan the system
- Save the report
- Attach it to your answer (the file)