6 Replies Latest reply on Oct 18, 2017 9:54 AM by Intel Corporation

    Problem using SR300 on HP Omen Win10 Home

    JA_NVR

      Hi,

      I got a SR300 camera, connected on a USB3 port to a HP Omen, with i7-7700HQ, 8GB RAM, NVIDIA GTX-1050 Win 10 Home 64-bit.

      It seems that the installation is not going well...

      Can you please advice how to proceed, below is a detailed explanation of what I got:

      The SR300 appears in the device manager, with driver version 10.0.15063.447, but the virtual driver is missing:

      I have tried to install the DCM: intel_rs_dcm_sr300_3.3.27.5718 manually, but I got the following error:

      I have attached the data from the SDK information viewer.

       

      Thank you very much!