tboooe: Thank you very much for contacting the Intel® Processors communities. We are sorry to hear the processor is not working as expected.
In regard to your inquiry, the Intel® Turbo Boost Technology 2.0 is a feature is embedded on the processor and it works automatically depending on the load of work. It should work if the option is enable in the BIOS, normally that is all you need to do, in this case to get in contact with Gigabyte to confirm if there is another option that needs to be enable on their BIOS will be a good thing to try:
In regard to the processor itself, which kind of tool are you using to monitor the frequency of it?
We can also run the Intel® processor diagnostics tool, it does an overall test on the processor including a temperature test. The T-case for this processor is 71°C, so if the values showing after the test is completed are higher than that, it might be getting overheated:
Additionally on the link below you will find additional information about how the feature works and what should be the value depending on the cores that are enable:
Any further questions, please let me know.
Thank you for the reply. I am using cpuid HWMonitor to see the frequency and temperature. The temps are typically in the mid 60s so it doesnt seem that my CPU is overheating. Using HWMonitor I see each core reach 4ghz momentarily during idle but never anything above 3.4ghz during actual usage.
tboooe: You are welcome. Thank you for providing that information. In this case we can try a BIOS update to the latest version on the board, please choose the Windows version to get the file:
Also, please provide the report from the Intel® processor diagnostics tool. Once the test is completed you just need to look for the option “File” the choose “View File” and attach that report to this thread. To do that, please click "Use Advanced Editor" in the top right corner of the response box, then the "attach" option will appear in the bottom right corner of the response box.
Any questions, please let me know.