4 Replies Latest reply on Oct 4, 2017 3:32 PM by MartyG

    One SR300 recognized, the other not

    cwule

      I have two SR300 cameras.

      One (bought ~5 months ago) is recognized by my system (Windows 10 Enterprise Build 14393, SDK R2 2016) and works as expected.

      The other one (arrived yesterday) is not recognized when I plug it in instead of the other one.

       

      I have tried to reinstall the SDK with the new camera connected but it is still not recognized.

       

      What could be the reason for this?