2 Replies Latest reply on Sep 28, 2017 3:44 PM by Intel Corporation

    Intel® Dual Band Wireless-AC 3168  (as part of the MSI x370 Gaming Pro Carbon AC motherboard): 802.11.ac is not working, can't activate 802.11.ac


      I have a MSI x370 Gaming Pro Carbon AC motherboard with the Intel® Dual Band Wireless-AC 3168. The running system is Windws 10.
      (- Dual Band 1x1 802.11ac
      - 80MHz Channels
      - 433 Mbps Max Speed
      - Bluetooth 4.2 (BR/EDR, BLE)
      - Support Windows 7/ 8.1/ 10).


      My Problem is, that I can’t choose “802.11.ac” respectively use “802.11.ac”  . When I go into the driver’s menu, I can only choose between IEEE 802.11a, IEEE 802.11b, IEEE 802.11g and IEEE 802.11ga/b/g. I can't activate the “802.11.ac” mode, because ithe mode is simply not there, doens't exists.


      I have the driver version “” installed.


      Two screenshots are attached, but they are in German. However, you should recognize the menu easily.


      Thank you very much for your support and help