Thank you for joining the Processors Community. I am sorry to hear you are having blue screen issues.
I would like to request more information regarding your system configuration in order to address this matter in the most accurate way, please see below:
- Do you see any error message while the BSOD happens?
- What is the RAM brand and model you are using?
- What is your BIOS version?
- What specific drivers did you install from ASUS site?
Hello. Please see below
BSOD message is quoted in he first post
16GB (2x8GB) DDR4 3200MHz, Corsair Vengeance LPX CMK16GX4M2B3200C16, 1.2V
Replaced my old one - HyperX Fury Black 8GB, DDR4, 2133MHz,
It is highly unlikely to be the RAM.
Second time I did not install any drivers but let W10 update them.
What I noticed is that the BSOD happens only when I run Google Chrome. When I use other browsers, the BSOD hasn't shown up yet.
is it possible to be some kind of incompatibility between the drivers and Chrome?
KaiserKobayashi, thank you for that information.
It could be a matter related to drivers, so let's try address it by updating some components:
Please let me know how it goes.
Did this issue occur before you changed the DIMMs? If not, then it most-certainly could still be the DIMMs that are responsible. First of all, don't automatically associate good with new; I have seen plenty of bad DIMMs right out of the shrink wrap. Secondly, going up to 3200MHz is a significant jump in memory bus speed and fraught with potential issues -- most motherboards are not truly designed to support memory this fast; noise on the bus can become an issue and cause all sorts of strange behaviour.
It runs at lower rate.
I've run tests like p95 and the RAM seems to be ok.
At this point I will just download the drivera recommend above and monitor for a couple of more days. Will run a Chrome instance again and see what happens.
It is very odd to me that BSOD is triggered only by that particular application. I've ran a few instances of a game at max settings and none of that triggers the error.
Thanks for the suggestions!
Not necessarily odd. If there is a bad area in the RAM but you never actually use this area, then you won't see a problem. If the use of Chrome pushes the memory usage into this area, then bingo, issues surface. Your best bet (though still not infallible) is to run something like MemTest86+ for a few days and see what it says.
I ran memtest a few times for a couple of hours. 0 errors.
Today another BSOD happened after around 10 days of stability. At this point I can rule Chrome out, since it happened while I was just browsing with Opera. Nothing else that can be resources hungry was running.
Here is the same error:
Dump File : 100917-5828-01.dmp
Crash Time : 9.10.2017 г. 17:37:09
Bug Check String : MACHINE_CHECK_EXCEPTION
Bug Check Code : 0x0000009c
Parameter 1 : 00000000`00000000
Parameter 2 : fffff802`9104eba0
Parameter 3 : 00000000`00000000
Parameter 4 : 00000000`00000000
Caused By Driver : hal.dll
Caused By Address : hal.dll+39b9d
File Description :
Product Name :
File Version :
Processor : x64
Crash Address : ntoskrnl.exe+16c580
Stack Address 1 :
Stack Address 2 :
Stack Address 3 :
Computer Name :
Full Path : C:\Windows\Minidump\100917-5828-01.dmp
Processors Count : 4
Major Version : 15
Minor Version : 15063
Dump File Size : 360 876
Dump File Time : 9.10.2017 г. 17:38:25
At this point I see nothing faulty apart from possible CPU defect or faulty drivers. And I have no idea which ones are the right drivers.
Last attempt (before smashing the Mb and the components to pieces ) would be to install again the drivers suggested here, if they are not installed already:
Re: ASUS Z170 Gaming Pro and i5 6600 IOCAgent Error with BSODs
Are we certain Intel management Engine is not faulty? I've read on Ausus forums that it is to be blamed for some BSOD by other users with that MB model.
MemTest? You mean the one included with Windows? It is utterly useless and proves nothing. You need to run a more-sophisticated tool like MemTest86+.
Yep. I used the very same tool. 3 6-hour tests
You should be using the latest available drivers on the Asus support page for your board/system.
This hasn't helped so far/ I will try to ask on their forums as well, but for all w know, their latest drivers might be faulty and incompatible with that BIOS. I maybe need to find and downgrade to a previous version.