4 Replies Latest reply on Oct 4, 2017 9:58 AM by Intel Corporation

    Intel Nuc7i3BNH

    ederhuq

      Hola, buenos días. Tengo un Intel Nuc7i3BNH. Este es nuevo, y no consigo conectarlo a ningún monitor. He probado con un cable HDMI directo, en otro monitor que no tiene HDMI, sino DisplayPort, he probado con un adaptador HDMI-DisplayPort y nada, además he probado con varios adaptadores para conseguir ver algo en un monitor con VGA y nada. He probado con varios cables HDMI también. No he conseguido visualizar nada todavía. Me gustaría saber que puedo hacer para resolver este problema.

      Muchas gracias.

        • 1. Re: Intel Nuc7i3BNH
          Intel Corporation
          This message was posted on behalf of Intel Corporation

          Hello ederhuq,



          Thank you for joining the Intel(R) Communities.

          I understand you have been facing troubles while getting an image output on the monitor, we can certainly troubleshoot that to find out what could be wrong with the system and a possible solution.



          To proceed with that, I would like to check some data:

          • Was the system working before? If so, has anything been changed on the system configuration?
          • Do you get lights from the system?
          • Can you hear the fan moving?
          • Do you have an SSD and RAM installed on the system?
          • Has the OS been installed so far?
          • Have you tested the power adapter with different outlets?


          You could also use the recommendations here: http://intel.ly/2jW4Cuq

           

          Please let me know how it goes.

           

           

           

          Thanks,
          Esteban C

          • 2. Re: Intel Nuc7i3BNH
            ederhuq

            Hello,

             

            I,ve been checking the Nuc with your suggestion. The results have been the following:

             

            Was the system working before? If so, has anything been changed on the system configuration?

             

            The Intel Nuc is completely new. I couldn´t see anything yet.

             

            Do you get lights from the system?

             

            Yes, I get light blue when I put the power botton.

             

            Can you hear the fan moving?

             

            Sorry, but this step I couldn´t check.

             

            Do you have a SSD and RAM installed on the system?

             

            I think that Intel Nuc have a hard disk SSD, but it hasn´t memory RAM.

             

            Has the OS been installed so far?

             

            It hasn't OS.

             

            Have you tested the power adapter with different outlets?

             

            Yes, I've taste with a different outlet, and cable, but I didn´t get anything.

             

            Thank your for your answer and sorry if you doesn´t my english language. My level is not good.

             

            Thank you.

            • 3. Re: Intel Nuc7i3BNH
              Intel Corporation
              This message was posted on behalf of Intel Corporation

              Thank you for the answer provided, ederhuq

               


              Please be aware the system requires RAM to work.

               

              If you do not have RAM installed, you should be getting 3 blinks from the system, as noted here: Blink Codes and Beep Codes for Intel® NUC

               

               

              In case you do have that blinking code, you can find compatible RAM sticks here (next step would be purchasing and installing RAM on the system): System Memory for Intel® NUC Kits NUC7i[x]BN

               


              Please let me know how it goes.

               


              Thanks,
              Esteban C

              • 4. Re: Intel Nuc7i3BNH
                Intel Corporation
                This message was posted on behalf of Intel Corporation

                Hello


                This is to do a follow up on your inquiry and find out how the system is currently working.


                Thanks,
                Esteban C