5 Replies Latest reply on Nov 13, 2017 10:10 AM by Intel Corporation

    display driver has stopped responding and recovered...


      I have a toshiba satellite laptop with a intel N3700 CPU and 4703 graphics chip. The screen keeps going black or sometimes I get the message that "the display driver has stopped responding and recovered..."

      and have to do a hard reset to get it back. I am running windows 8.1. I have downloaded the drivers from this intel website which worked for a short while but no longer. I have thought of uninstalling the current graphics software to totally replace it but am not sure if this would work or whether there is a more up to date driver I could use which might help. The problem is most prevalent when I close the machine down or when I close the laptop lid to put it to sleep temporarily. Any help appreciated, thank you