7 Replies Latest reply on Oct 5, 2017 10:21 AM by Intel Corporation

    Screen orientation changes on multiple devices

    Wouter.M

      Hello all,

       

      We are using multiple STK1AW32SC Intel Compute Sticks for our digital signage network.

       

      Lately we receive an alarming amount of tickets of customers complaining about their screen orientation being changed. Neither the customer nor ourselves has changed anything about either of the devices.

       

      Plenty of our devices (all running Windows 10) are used in Portrait mode. An example of what went wrong is shown in the attached image.

       

      Portrait-landscape.png

      The white field is our CMS. The grey field is our desktop wallpaper.

       

      No updates have been installed on either one of the devices between the time everything worked flawlessly and the time the errors started to occur.

       

      How can Windows change from portrait to landscape all of the sudden?