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1. Re: Bios update error on S2600CP: a file incompatible with target
Sep 21, 2017 7:27 PM (in response to BorisN)This message was posted on behalf of Intel CorporationHello BorisN,
It's certainly weird that different BIOS update packages are giving you this consistent error.
I would like you to try using the Online Flash Utility (OFU). You can download it from the following URL: https://downloadcenter.intel.com/download/26990/Intel-One-Boot-Flash-Update-Intel-OFU-Utility?product=61088.
This will allow you to perform the BIOS installation while been online on the OS. Pretty much I would like you to try from this alternate method to see if the error persist.
Please keep me updated
Regards
Jose H. -
2. Re: Bios update error on S2600CP: a file incompatible with target
BorisN Sep 22, 2017 12:02 PM (in response to Intel Corporation)Hello Jose,
I've tried to do what you've suggested. No success...
OS used: CentOS 7.4
The "Online Flash Utility" utility installed correctly, after the needed dependencies.
It displayed the current bios version on the motherboard and the version of the bios in the update file.
But the command "flushupdt -u <path to the cfg file>/flushupdt.cfg" returned an error.
Please look at the photos I'm attaching to this message.
What else can I do in order to update the bios?
Boris
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3. Re: Bios update error on S2600CP: a file incompatible with target
Sep 23, 2017 11:10 PM (in response to BorisN)This message was posted on behalf of Intel CorporationHello BorisN,
It's certainly weird that different BIOS update packages are giving you this consistent error.
I will recommend trying an older BIOS version. Maybe the previous one or two back.
Also, please tries a different USB key to do the BIOS update.
And if the problem persists will recommend trying to do the BIOS update with minimum Hardware. One CPU, one or two memory stick and no HDD
Please keep me updated
Regards
Henry A. -
4. Re: Bios update error on S2600CP: a file incompatible with target
BorisN Sep 24, 2017 2:13 AM (in response to Intel Corporation)Hello Henry!
What is the earliest bios for this motherboard that supports V2 processors?I wouldn't want to update the motherboard with bios that doesn't support my processors.
Boris
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5. Re: Bios update error on S2600CP: a file incompatible with target
BorisN Sep 24, 2017 2:50 AM (in response to Intel Corporation)I tried to update with version 02.01.0002 with 1 CPU onboard, 1 memory stick and another usb flashdrive.
No success!
The errors are the same as in my first and the second posts.
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6. Re: Bios update error on S2600CP: a file incompatible with target
Sep 24, 2017 11:54 PM (in response to BorisN)This message was posted on behalf of Intel CorporationHello BorisN,
Lets try an older BIOS version like 01.02.0003 from following URL: https://downloadcenter.intel.com/download/21184/Intel-Server-Board-S2600CP-Family-Firmware-Update-Package-for-IDA-Intel-OFU-and-WinPE-
If it returns an error about downgrade not allowed try the following: In order to downgrade from this BIOS version, you must use the recovery jumper method.
Please let us know the outcome.
Jose H.
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7. Re: Bios update error on S2600CP: a file incompatible with target
BorisN Sep 25, 2017 12:12 AM (in response to Intel Corporation)Hi!
I've tried it already.
Never got an error about downgrading. Only the same error as in previous posts.
Recovery jumper method didn't work - the motherboard refuses to start when I switch the jumper to position 2-3 from 1-2.
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8. Re: Bios update error on S2600CP: a file incompatible with target
Sep 25, 2017 10:59 PM (in response to BorisN)This message was posted on behalf of Intel CorporationHello BorisN,
Could you please pull up the System Event Logs using this tool https://downloadcenter.intel.com/download/26988/System-Event-Log-SEL-Viewer-Utility
and share them with us so we can take more in depth look?
Regards
Jose H. -
9. Re: Bios update error on S2600CP: a file incompatible with target
Oct 3, 2017 12:02 AM (in response to Intel Corporation)This message was posted on behalf of Intel CorporationHello BorisN,
Where you able to pull up the requested logs?
If you have further questions don't hesitate to contact back.
Jose H. -
10. Re: Bios update error on S2600CP: a file incompatible with target
BorisN Oct 3, 2017 12:24 AM (in response to Intel Corporation)Hello!
No, I wasn't.
It seems that what I need is a flashing util that ignores tge current bios version, and jast flushes the new version without checking for compatibility.
Can you provide this util?
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11. Re: Bios update error on S2600CP: a file incompatible with target
Oct 3, 2017 11:42 PM (in response to BorisN)This message was posted on behalf of Intel CorporationHello BorisN,
I think that unfortunately such a utility doesn't exist unless 3rd party modified. The BIOS version compatibility check up is a safety feature to prevent downgrade flashing which will permanently damage the board.
You could attach the SN and PBA # of the board or call us directly at https://www.intel.com/content/www/us/en/support/contact-support.html#@10 since is possible that your board might need to be replaced.
Regards
Jose H. -
12. Re: Bios update error on S2600CP: a file incompatible with target
BorisN Oct 6, 2017 1:41 AM (in response to Intel Corporation)Hello Jose,
Here's the S/N and PBA:
Boris
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13. Re: Bios update error on S2600CP: a file incompatible with target
Oct 5, 2017 11:18 PM (in response to BorisN)This message was posted on behalf of Intel CorporationHello BorisN,
After checking the warranty status of this board we found that it is currently out of warranty. Unfortunately this issue seems like and actual hardware failure and the next step will be to find a replacement board.
Let us know if you have further questions.
Jose H.