This message was posted on behalf of Intel Corporation
Thank you for bringing this to my attention, let me try to help on this matter.
Based on the problem description, it seems to be a BIOS chipset problem. I understand you have tried BIOS recovery but I recommend testing with the following version 0055, see the link below and try the recovery file.
You will see additional instructions for BIOS recovery here
Please let me know your findings.
Hello, thank you for your response Allan.
I've just tried with 0055 and sadly I have the same problem. The moment I press F4 in the Power button menu, the screen signal disappears and nothing happens. You can hear the fan on the NUC working and the power button LED stays on, but nothing more. The USB LED doesn't blink, so it's not reading the BIOS either.
I suggest that you attempt to install the new BIOS using the jumper-based BIOS Recovery process. Here are some additional instructions to include in the process:
- Use a USB 2.0 flash stick. Do not use a USB 3.0 flash stick; these increase the possibility of compatibility issues (I am not saying you are having one; just that more compatibility issues occur with USB 3.0 flash sticks).
- Even if you have done it before, reformat the flash stick. Make sure you are using the FAT32 file system; VFAT (etc.) will NOT work. Do NOT format using Linux; use a Windows-based PC (yes, this DOES make a difference; there ARE compatibility issues with Linux).
- Plug the flash disk into a back panel USB port. This shouldn't make a difference but I have seen some strange issues (like device not being recognized by the recovery BIOS) using front panel ports (but I necessarily cannot say that I saw this with the FY NUCs as I haven't played with one for two years).
- Do not use the Power Button Recovery process. If the issues have anything to do with the Intel Management Engine (ME) firmware, the jumper-based Recovery process offers the best chance of overcoming these issues.
Hope this helps,
I don't know what was the problem in the process (maybe using the windows formatting?) but it finally worked. Thank you very much!
Is it too brave for me to update the BIOS normally now to the last version? or is not needed?
You should be OK from here on in updating the BIOS the normal (F7) way.