This message was posted on behalf of Intel Corporation
Steve5623: Thank you very much for joining the Intel® NUC communities. We are sorry to hear the NUC is not working as expected.
In order to better assist you and to look for possible troubleshoot steps to try:
What is the specific model fl the NUC?
What is the model of the remotes?
Which Windows version are you using?
Any further questions, please let me know.