Graphics
Intel® graphics drivers and software, compatibility, troubleshooting, performance, and optimization
20598 Discussions

Intel Iris Pro Graphics 5200- Quake Champions -Seriuos Video issuses. Lens flares, strobe lights.

AHunz
Beginner
2,779 Views

Hello, Iv been playing Quake Champions for some time. And after one patch it looks bad - after one game, when finishing to main menu and starting new match. The graphics get crumbled really bad.

It looks like the video driver goes crazy. Firsth game is ok, but the second match looks like 70's disco pary bull of strobes.

Instead normal maps- textures and lights I get stroboscope lights, some big blurry images instead of lights. The game is unplayable. Iv installed newest drivers but doesent help.

It only happens after one game, firsth game is allright.

Here are the specs:

Proc: Intel I7-4770 HQ 2.2 GHz

Graph: Intel Iris Pro Graphics 5200

Ram: 16 GB

Disk with game: Seagate 7

Win 7 Pro

Please check images and videos below:

https://cdn.discordapp.com/attachments/289779145695690754/342725281477296128/video.mov https://cdn.discordapp.com/attachments/289779145695690754/342725281477296128/video.mov

https://cdn.discordapp.com/attachments/289779145695690754/342730978231320576/video.mov https://cdn.discordapp.com/attachments/289779145695690754/342730978231320576/video.mov

0 Kudos
6 Replies
idata
Employee
1,124 Views

Hello Kothuncwot,

 

 

I understand you are having issues with Quake Champions.

 

 

Let me apologize for any inconvenience this issue may be causing to you.

 

 

In order to help you better I would like to gather more information about the configuration you have in the computer. Please attach to this thread the .txt file the Intel® System Support Utility will generate https://downloadcenter.intel.com/download/25293/Intel-System-Support-Utility https://downloadcenter.intel.com/download/25293/Intel-System-Support-Utility

 

 

To attach a file, you must click "Use Advanced Editor" on the upper right hand corner of the response box, then the "attach" option will appear on the bottom right hand corner of the response box.

 

 

Regards,

 

Fred D.
0 Kudos
AHunz
Beginner
1,124 Views

thanks for promt reply, file attached.

0 Kudos
idata
Employee
1,124 Views

Hello Kothuncwot,

 

 

Thanks for the information you sent to me.

 

 

Apple* has requested that all inquiries related to their products need to be referred to them. The best option would be contacting Apple* so they can provide proper troubleshooting steps for this issue. This link will give you their contact information https://support.apple.com/contact https://support.apple.com/contact

 

 

Regards,

 

Fred D.
0 Kudos
AHunz
Beginner
1,124 Views

Thanks for the info.

I'v contacted Apple, and they cant help with the issue becouse its located in Windows environment.

Is there any way You could help me ? I think it directly concerns Intel hardware and software.

Best,

0 Kudos
idata
Employee
1,124 Views

Hello Kothuncwot,

 

 

What happens is that graphics drivers we have on our website have been validated for PC only. Graphics drivers for Macintosh computer are developed by Apple* directly.

 

 

Another option would be posing your inquiry on Apple's forum https://discussions.apple.com/welcome https://discussions.apple.com/welcome

 

 

Regards,

 

Fred D.
0 Kudos
AHunz
Beginner
1,124 Views

Thanks for the info.

I still dont understand. This error occurs in Windows 7 with Intel windows drivers installed.

Please help.

0 Kudos
Reply