1 Reply Latest reply on Sep 14, 2017 12:02 PM by Intel Corporation

    Wireless Driver for Windows 7 installation problem

    RobinH

       

       

      Hi,

      When I use Intel Driver Update Utility 2.9 to scan and install drivers, it will identify and prompt to install Intel PROSet/Windows Software and Drivers dor Windows 7 Wireless_19.70.0_PROSet64_Win7.exe on my Dell E7470 Ultrabook laptop.  Installation is successful.  I restart my computer, rerun the Utility, the new scan will identify the same driver to to installed.  So the previous installation didn't install the driver properly.  I have repeated this process many times, including Uninstall and Reinstall.  The results have been the same.  The consequence is that I cannot find the Bluetooth icon in the system tray, or Control Panel or Device Manager.

      Thank you in advance.

      Robin