my keyboard works great on startup do you have your keyboard pluged into the back usb ports ?
No, why? it is connected on the back usb ports.
Is there any difference?
Just curious, what is the exact BIOS version that you have installed?
Also, with this board, USB ports can be enabled and disabled in the BIOS. Check to make sure all of your USB ports are set to "enable".
One last suggestion, I have had issues with keyboards that use the PS2 to USB connector. Make sure your keyboard is not one of those.
Hope that helps.
YES I have the last bios update WBIBX10J.86A.0251.EB file installed and checked,
It is working fine
And i have tried with previous version and none has worked.
Yes, they are checked to be enable on the bios!
And NO, my keyboard is only USB, no ps2 old crap.
So, im really sad, I have tried all possible options related to the bios, and im really upset because i cant boot from dvd because it dosent recognize the keyboatd as i hit the keys on the "PRESS ANY KEY TO RUN THE DVD INSTALL" screen.
Please check in the bios if usb legacy is enabled or not. If not, try to enable it.
I Hope this helps.
Which version and service pack level of Windows are you trying to use?
Yes, I HAVE already tried Legacy enable on, and nothing happened. ( it just stop working all usb for good) than I have to move the jumper to reset position so i can enter the bios.
And Yes, my service pack on windows xp is 3. I have service pack 3 installed.
I have a quite good understanding about computers. ( I always build my own computer ) But I was in a hurry and had no time to see this motherboard reviews, just to check now that it has lots of related problem. I thought intel was a good brand. I'm really disappointed right now because of this issue. (since it was a bios problem supposed fixed). I wonder if im just the one with this problem, i really think im not.
Understandable. In my field I have to go through all possible scenarios just in case the customer is missing one thing.
I assume you have already tried more than one keyboard? I am sure you have but you'd be surprised at how many would not have done so.
I suggest contacting Intel Customer Support. The downside is it will take them a couple days to get back to you. And they will likely fix the issue in the next BIOS update which will probably not help you much right now. But present them with all the findings you have here and see what happens.
Yes, I have tried 3 keyboards already.
I find it very strange because this problem is commented as a fix on the last bios update, so i guess it did not work for my case.
How can i contact intel support?
This link will bring you to the live chat support. http://www.intel.com/support/feedback.htm
If it's been less than 30 days since you purchased it, you may consider returning it to the retailer you bought it from.
Another big problem came up.
Now my computer just dont turn on.
The motherboard lights goes on. But it dosent start.
The PSU is working *tested with another board
But still no progress..
ok.. I exchange my board for a new on on the retailer shop and it is working fine right now.
Thanks for all the support.