4 Replies Latest reply on Sep 11, 2017 9:39 AM by Intel Corporation Branched from an earlier discussion.

    Euclid does not boot when connected to power plate adapter

    s_dubois

      (about issue 2)


      Hi,

       

      I have been using the Euclid for a few weeks, mainly with the power plate adapter.

      Today, Euclid did not boot. I use the charger I received with the device.

      When I connected the battery, the device booted normally.

       

      I measured the voltage between the battery's two most external pins (5.4 V) and the same pins on the power adapter plate (4.7 V).

       

      Do you have an idea of what is going on?

      Is there something I could check or do ?

       

      Best,

      Sophie