4 Replies Latest reply on Sep 18, 2017 9:47 AM by Intel Corporation

    NUC7i5BNK Kinect V2 Configuration Verifier reports error "Waiting for frames from Kinect"

    petitbas

      I have a NUC7i5BNK with 8GB of ram running a fresh copy Windows 10 Pro. I installed a Kinect V2 on the system.

       

      When I run the Kinect Configuration Verifier:

      https://go.microsoft.com/fwlink/p/?LinkID=513889

       

      I get an error "Waiting for frames from Kinect" and no frames are displayed.

       

      I have updated the firmware on NUC to v50, reset the bios to defaults, fully updated windows 10 and tested that same Kinect on 2 other machines.

       

      Any help/clue as to why this error is popping up and how to fix it is greatly appreciated.