1 Reply Latest reply on Sep 5, 2017 9:24 AM by MartyG

    SR300 / F200 - AcquireFrame stop working after sometimes


      Hello everyone! I'm currently developing an app using the realsense SDK, and i'm facing a very annoying issue...

      I'm developing an app that get the heart rate of the person in front of the SR300 (or an F200), it works greatly for sometimes, but after a while, the function doesn't work anymore without any reason. It might work for minutes before AcquireFrame stop working or it might not work anymore after few seconds... I tried to catch the error and see what's wrong, but the only error code i got was -303 (which means... timeout).

      I tried many workaround but none of them worked... Can anyone here tell me what's wrong exactly in my code ? Thanks in advance!