10 Replies Latest reply on Sep 14, 2017 3:07 PM by Intel Corporation

    Unsupported BIOS error for Intel Optane 16GB




      I have a Lenovo 320s 14lkb 80x4 with i5 7200 processor.


      I have installed the Optane 16GB and it can be seen in the Windows 10 disk management. I have updated the BIOS to latest version and can see the controller set to "Intel RST Premium" in the BIOS.


      I have also installed the intel driver for Optane version


      I have run the Intel SSU and the file is attached.


      The screen shot of the error while running intel optane memory is also attached which says "unsupported BIOS".


      Have tried various combinations - updating BIOS, updating chipset software, updating device driver in device manager but still gives "unsupported BIOS" error.