12 Replies Latest reply on Sep 15, 2017 11:28 AM by Intel Corporation

    Extended monitor settings don't persist after sleep or reboot

    nicolap123

      Hi,

       

      I have 2 acer KA240HQ monitors set up for extended desktop. One is connected via display port and the other via HDMI. I have set up extended desktop both through the Intel HD Graphics Control Panel and Settings>System>Display.

      Every time the computer is turned on or woken up from sleep, the signal from the HDMI connected monitor has gone and I have to go into the Intel HD Graphics Control Panel to detect the monitor again. I've tried reinstalling the drivers but this hasn't solved the problem.

      (My processor is a i7-7700 3.60GHz and have a Win10 OS).

       

      any help would be appreciated!

      many thanks