Aristóteles: Thank you very much for joining the Intel® Graphics communities. We are sorry to hear the game is not working as expected.
To better assist you, we just wanted to verify a few details:
Did they game work fine before?
What is the model of the motherboard?
If this is a laptop, what is the model of the laptop?
Which video port are you using?
Which Windows version is installed on the computer?
At this point we can try to install the latest graphics driver for the Intel® HD 520 graphics controller which is version 4771:
https://downloadcenter.intel.com/download/27058/Graphics-Intel-Graphics-Driver-for-Windows-15-46-?product=88355 https://downloadcenter.intel.com/download/27058/Graphics-Intel-Graphics-Driver-for-Windows-15-46-?product=88355
Additionally, on the link below you will find the recommended settings for this specific game, in order for you to test them:
https://gameplay.intel.com/en-us/CPUAndGameSelected/Index/88193/676103/0 https://gameplay.intel.com/en-us/CPUAndGameSelected/Index/88193/676103/0
Any further questions, please let me know.
Regards,
Alberto R
