3 Replies Latest reply on Sep 3, 2017 7:10 AM by Intel Corporation

    Inaccessible disk

    Nos03

      Hello, i have a bug( I think ) with my intel storage tech.

      A few hours ago i received a notification that my drive (the ssd one) was almost full ,and it give me an option that blindly I followed , now my hard drive isn't recognize by my pc, I tried to reinitialized it but it won't work , if anyone have an answer, I'm open to give you as mush information as i can .

      thank you.

        • 1. Re: Inaccessible disk
          Intel Corporation
          This message was posted on behalf of Intel Corporation

          Hello Nos03,

          Thank you for contacting the Intel Rapid Storage Technology for Enterprise 

          We are sorry to hear that you are experiencing issues with your SSD, we will be more than glad to assist you, however we would like to confirm first if you are currently using Intel Rapid Storage or Intel Rapid Storage Technology for Enterprise ?

          Also please provides us your PC hardware specifications:

          Processor:
          Amount of RAM:
          SSD brand:
          OS:


          Thanks in advance
          Luis






           

          • 2. Re: Inaccessible disk
            Intel Corporation
            This message was posted on behalf of Intel Corporation

            Hello Nos03,

            Thank you for contacting Intel Rapid Storage Technology for Enterprise support; we're following up on your case to see if you were able to gather the required information to investigate on your case; we'll like to confirm first if you are currently using Intel Rapid Storage or Intel Rapid Storage Technology for Enterprise ?
             

            Also please provides us your PC hardware specifications:
             

            Processor:

            Amount of RAM:

            SSD brand:

            OS:

             

            Thanks in advance for the information,

             

            Chris

            • 3. Re: Inaccessible disk
              Intel Corporation
              This message was posted on behalf of Intel Corporation

              Hello Nos03,

              We're following up on your case and since we've received no answer from you we'll proceed to close your case; however if you want to reopen your case, want to add additional details or have more questions please don't hesitate to reply to this thread so we can reopen your case; we'll be glad to assist you,

              Best regards,

              Chris.