2 Replies Latest reply on Aug 30, 2017 12:51 PM by michellepace

    HD Graphics 4400 - Does not detect multiple monitors

    michellepace

      Hello there,

       

      PROBLEM

      I can only detect one of the two monitors which I have plugged into my computer - I need to get dual screens working.

       

      DETAILS

      HD Graphics 4400 graphics card with driver 10.18.14.4264

       

      I have 2 new  DELL screens plugged into this card:

      • Monitor 1: I have a VGA cable running from this screen into the VGA plug in my PC tower
      • Monitor 2: I have a VGA cable running from this screen into a "VGA to DVI-D" adaptor which then plugs into the DVI-D plug in my PC tower

       

      ATTACHED SCREENSHOT SHOWS

      -MSINFO32 details of my DISPLAY

      -That I cannot detect dual monitors

      -The product number of the DELL screens which I bought

      -The product number of my motherboard

       

      Could anyone please help me to get "Dual screens" working?

       

      Thanks in advance,

      Michelle