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    Intel HD +500 series : Chrome goes to black screen or flashing a milisecond when Restored/Maximized from Minimized state

    Mr.Brave

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      New google chromes v60,61,62 has BIG problem with (Intel HD +500) series.

       

      Note: New reasearches in crbug.com shown that this problem related to Chrome itself and WebGl API programing in Chrome...

       

      When i minimizing the chrome window and after a second, i want to use it again and open its window, everything (UI aero) is going to black  until i open another windows in taskbar of windows at side of chrome window!! then everything will back to their currect state.(or black flash for a milisecond when opend from taskbar)

       

      in other situaion when i open web pages that contain WebGl API like Google maps and using alt+tab for changing windows i see a error (Rats! WebGL hit a snag!)

       

      I posted this bug to chrome support and discused with many users who have this problem in a recently month and for fixing this problem they was forced to disable (Hardware accelration in chrome setting).this solution fix this problem but made another problem in graphic contented web pages and laggy exprience web browsing (API related programing like OpenGL and WebGl)!!

       

       

      ***This is another solution from a user in chrome topics and forums (rather than disabling HW accelration):

       

      I found a solution for this problem!!!

      please change default graphic processor (Intel) to Nvidia or AMD dedicated graphic processor in right click content menu or nvidia,amd control panel and you will see this problem disapear!!

       

      NOTE: disabling hardware accelerator is not good solution for this scenario!! because made another problem and laggy exprience in web browsing and watching videos or google map (any contents in the web that needs high graphic proccesing and API related programing like OpenGL and WebGL)!!!

      other freinds that pointed a note where chrome 60 and newer version, has problem with intel HD +500 series. i think this is true!! we must report this issue to intel hd 500 series support!

       

      Note: new reasearches in crbug.com shown that this problem related to Chrome itself and WebGl API programing in Chrome...

       

       

      for more information please see this topics in crbug.com from other users that related to this problem:

       

      773199 - GPU Process crashes when minimize / maximize the window of Chrome - chromium - Monorail

      776904 - WebGL content repeatedly "hits a snag" when browser is minimized and restored - chromium - Monorail

      761620 - [GPU acceleration error] Sometimes appear full black screen instead Chrome window! - chromium - Monorail

      776546 - Minimizing a window in one user profile makes the other profile's windows flash black - chromium - Monorai…

       

       

      Al_HillStefan3Dintel_adminintel_corpCommunityAdminBob_DuffyTerryCutler MartyG

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