2 Replies Latest reply on Aug 29, 2017 5:26 PM by Intel Corporation

    Problem with 'Intel(R) management engine interface'  - code 37

    shire_10

      Hello,

       

      Today I reinstalled windows 7 onto my PC. All drivers appear to have installed and correctly updated, however, in device manager the Intel(R) management engine interface has the sign next to it.

       

      - In properties is states "Windows cannot initialise the device driver for this hardware. (Code 37)".

      - When updating the driver "Windows has determined the driver software for your device is up to date."

       

      I believe this is stopping me from correctly updating my Nvidia graphics card.

       

      I have been scratching my head all day trying to get this to work and I don't appear to be getting anywhere (although I admit my this is the first fresh installation of Windows I have limited knowledge).

      I have attached the file below for computer details.

       

      Thank you for your time,

      James