4 Replies Latest reply on Sep 5, 2017 9:18 AM by Intel Corporation

    White Screen on Driver Update Utility

    rakin3165

      I am using a Dell Inspiron 7568 2 in 1 laptop running Windows 10.  My system uses Intel HD Graphics 520 which seems to up to date.  There are two programs that do not display correctly.  One is the Intel Driver Update Utility.  When I open it, I get the banner at the top, but the rest of the display is a white screen.  The other program is X1 Search.  I get a transparent window except for the preview panel which displays correctly in the lower right hand corner.  The controls appear when I move the pointer over them in the upper right hand corner, and they work correctly if I click on them.  All other programs that I have display correctly.  I have run the driver update utility from Dell and it says that my Graphics 520 software is up to date.  Can anyone help me with this problem?