6 Replies Latest reply on Sep 6, 2017 12:01 AM by Kuti

    Loud noise and freezing

    Kuti

      Hey, please i need help... My toshiba tecra laptop was working just fine till i decided to reinstall new window 7 and my computer has been acting up since. It will freeze up while am watching video online and start making this loud noise for about minute, it did this for about 3 days and its was shutting down afterward with blue screen STOP:0x000000F4. I tried to troubleshoot it and I found it was drivers error and the pc was also telling me it couldn't update drivers and when i clicked the icon it took me to media driver, and Intel HD driver subsequently. I went to intel website to download the driver update. Now, the pc doesn't shut down anymore with the blue screen but it keep freezing and making noise but not so loud as usual and it doesn't freeze long as well, it also freezes frequently now without the noise. I also got this message intel accelerator graphics has stopped. Here is my dxdiag below:

       

       

       

       

       

      ------------------

      System Information

      ------------------

      Time of this report: 8/26/2017, 16:00:01

             Machine name: ME-PC

         Operating System: Windows 7 Professional 64-bit (6.1, Build 7601) Service Pack 1 (7601.win7sp1_ldr.170707-0600)

                 Language: English (Regional Setting: English)

      System Manufacturer: TOSHIBA

             System Model: TECRA A11

                     BIOS: Default System BIOS

                Processor: Intel(R) Core(TM) i5 CPU       M 520  @ 2.40GHz (4 CPUs), ~2.4GHz

                   Memory: 4096MB RAM

      Available OS Memory: 3824MB RAM

                Page File: 3003MB used, 4643MB available

              Windows Dir: C:\Windows

          DirectX Version: DirectX 11

      DX Setup Parameters: Not found

         User DPI Setting: Using System DPI

      System DPI Setting: 96 DPI (100 percent)

          DWM DPI Scaling: Disabled

           DxDiag Version: 6.01.7601.17514 64bit Unicode

       

      ------------

      DxDiag Notes

      ------------

            Display Tab 1: No problems found.

              Sound Tab 1: No problems found.

                Input Tab: No problems found.

       

      --------------------

      DirectX Debug Levels

      --------------------

      Direct3D:    0/4 (retail)

      DirectDraw:  0/4 (retail)

      DirectInput: 0/5 (retail)

      DirectMusic: 0/5 (retail)

      DirectPlay:  0/9 (retail)

      DirectSound: 0/5 (retail)

      DirectShow:  0/6 (retail)

       

      ---------------

      Display Devices

      ---------------

                Card name: Intel(R) HD Graphics

             Manufacturer: Intel Corporation

                Chip type: Intel(R) HD Graphics (Core i5)

                 DAC type: Internal

               Device Key: Enum\PCI\VEN_8086&DEV_0046&SUBSYS_00021179&REV_12

           Display Memory: 1696 MB

         Dedicated Memory: 64 MB

            Shared Memory: 1632 MB

             Current Mode: 1366 x 768 (32 bit) (60Hz)

             Monitor Name: Generic PnP Monitor

            Monitor Model: unknown

               Monitor Id: TOS5091

              Native Mode: 1366 x 768(p) (60.156Hz)

              Output Type: Internal

              Driver Name: igdumd64.dll,igd10umd64.dll,igdumdx32,igd10umd32

      Driver File Version: 8.15.0010.2189 (English)

           Driver Version: 8.15.10.2189

              DDI Version: 10

             Driver Model: WDDM 1.1

        Driver Attributes: Final Retail

         Driver Date/Size: 7/28/2010 21:10:36, 6547968 bytes

              WHQL Logo'd: Yes

          WHQL Date Stamp:

        Device Identifier: {D7B78E66-4306-11CF-447A-0820B2C2C535}

                Vendor ID: 0x8086

                Device ID: 0x0046

                SubSys ID: 0x00021179

              Revision ID: 0x0012

      Driver Strong Name: oem3.inf:Intel.Mfg.NTamd64:iILKM0_IHN:8.15.10.2189:pci\ven_8086&dev_0046&subsys_00021179

           Rank Of Driver: 00E60001

              Video Accel: ModeMPEG2_A ModeMPEG2_C ModeWMV9_B ModeWMV9_C ModeVC1_B ModeVC1_C

         Deinterlace Caps: {BF752EF6-8CC4-457A-BE1B-08BD1CAEEE9F}: Format(In/Out)=(YUY2,YUY2) Frames(Prev/Fwd/Back)=(0,0,1) Caps=VideoProcess_YUV2RGB VideoProcess_StretchX VideoProcess_StretchY VideoProcess_AlphaBlend DeinterlaceTech_EdgeFiltering

                           {335AA36E-7884-43A4-9C91-7F87FAF3E37E}: Format(In/Out)=(YUY2,YUY2) Frames(Prev/Fwd/Back)=(0,0,0) Caps=VideoProcess_YUV2RGB VideoProcess_StretchX VideoProcess_StretchY VideoProcess_AlphaBlend DeinterlaceTech_BOBVerticalStretch

                           {5A54A0C9-C7EC-4BD9-8EDE-F3C75DC4393B}: Format(In/Out)=(YUY2,YUY2) Frames(Prev/Fwd/Back)=(0,0,0) Caps=VideoProcess_YUV2RGB VideoProcess_StretchX VideoProcess_StretchY VideoProcess_AlphaBlend

                           {BF752EF6-8CC4-457A-BE1B-08BD1CAEEE9F}: Format(In/Out)=(UYVY,YUY2) Frames(Prev/Fwd/Back)=(0,0,1) Caps=VideoProcess_YUV2RGB VideoProcess_StretchX VideoProcess_StretchY VideoProcess_AlphaBlend DeinterlaceTech_EdgeFiltering

                           {335AA36E-7884-43A4-9C91-7F87FAF3E37E}: Format(In/Out)=(UYVY,YUY2) Frames(Prev/Fwd/Back)=(0,0,0) Caps=VideoProcess_YUV2RGB VideoProcess_StretchX VideoProcess_StretchY VideoProcess_AlphaBlend DeinterlaceTech_BOBVerticalStretch

                           {5A54A0C9-C7EC-4BD9-8EDE-F3C75DC4393B}: Format(In/Out)=(UYVY,YUY2) Frames(Prev/Fwd/Back)=(0,0,0) Caps=VideoProcess_YUV2RGB VideoProcess_StretchX VideoProcess_StretchY VideoProcess_AlphaBlend

                           {BF752EF6-8CC4-457A-BE1B-08BD1CAEEE9F}: Format(In/Out)=(YV12,YUY2) Frames(Prev/Fwd/Back)=(0,0,1) Caps=VideoProcess_YUV2RGB VideoProcess_StretchX VideoProcess_StretchY VideoProcess_AlphaBlend DeinterlaceTech_EdgeFiltering

                           {335AA36E-7884-43A4-9C91-7F87FAF3E37E}: Format(In/Out)=(YV12,YUY2) Frames(Prev/Fwd/Back)=(0,0,0) Caps=VideoProcess_YUV2RGB VideoProcess_StretchX VideoProcess_StretchY VideoProcess_AlphaBlend DeinterlaceTech_BOBVerticalStretch

                           {5A54A0C9-C7EC-4BD9-8EDE-F3C75DC4393B}: Format(In/Out)=(YV12,YUY2) Frames(Prev/Fwd/Back)=(0,0,0) Caps=VideoProcess_YUV2RGB VideoProcess_StretchX VideoProcess_StretchY VideoProcess_AlphaBlend

                           {BF752EF6-8CC4-457A-BE1B-08BD1CAEEE9F}: Format(In/Out)=(NV12,YUY2) Frames(Prev/Fwd/Back)=(0,0,1) Caps=VideoProcess_YUV2RGB VideoProcess_StretchX VideoProcess_StretchY VideoProcess_AlphaBlend DeinterlaceTech_EdgeFiltering

                           {335AA36E-7884-43A4-9C91-7F87FAF3E37E}: Format(In/Out)=(NV12,YUY2) Frames(Prev/Fwd/Back)=(0,0,0) Caps=VideoProcess_YUV2RGB VideoProcess_StretchX VideoProcess_StretchY VideoProcess_AlphaBlend DeinterlaceTech_BOBVerticalStretch

                           {5A54A0C9-C7EC-4BD9-8EDE-F3C75DC4393B}: Format(In/Out)=(NV12,YUY2) Frames(Prev/Fwd/Back)=(0,0,0) Caps=VideoProcess_YUV2RGB VideoProcess_StretchX VideoProcess_StretchY VideoProcess_AlphaBlend

                           {BF752EF6-8CC4-457A-BE1B-08BD1CAEEE9F}: Format(In/Out)=(IMC1,YUY2) Frames(Prev/Fwd/Back)=(0,0,1) Caps=VideoProcess_YUV2RGB VideoProcess_StretchX VideoProcess_StretchY VideoProcess_AlphaBlend DeinterlaceTech_EdgeFiltering

                           {335AA36E-7884-43A4-9C91-7F87FAF3E37E}: Format(In/Out)=(IMC1,YUY2) Frames(Prev/Fwd/Back)=(0,0,0) Caps=VideoProcess_YUV2RGB VideoProcess_StretchX VideoProcess_StretchY VideoProcess_AlphaBlend DeinterlaceTech_BOBVerticalStretch

                           {5A54A0C9-C7EC-4BD9-8EDE-F3C75DC4393B}: Format(In/Out)=(IMC1,YUY2) Frames(Prev/Fwd/Back)=(0,0,0) Caps=VideoProcess_YUV2RGB VideoProcess_StretchX VideoProcess_StretchY VideoProcess_AlphaBlend

                           {BF752EF6-8CC4-457A-BE1B-08BD1CAEEE9F}: Format(In/Out)=(IMC2,YUY2) Frames(Prev/Fwd/Back)=(0,0,1) Caps=VideoProcess_YUV2RGB VideoProcess_StretchX VideoProcess_StretchY VideoProcess_AlphaBlend DeinterlaceTech_EdgeFiltering

                           {335AA36E-7884-43A4-9C91-7F87FAF3E37E}: Format(In/Out)=(IMC2,YUY2) Frames(Prev/Fwd/Back)=(0,0,0) Caps=VideoProcess_YUV2RGB VideoProcess_StretchX VideoProcess_StretchY VideoProcess_AlphaBlend DeinterlaceTech_BOBVerticalStretch

                           {5A54A0C9-C7EC-4BD9-8EDE-F3C75DC4393B}: Format(In/Out)=(IMC2,YUY2) Frames(Prev/Fwd/Back)=(0,0,0) Caps=VideoProcess_YUV2RGB VideoProcess_StretchX VideoProcess_StretchY VideoProcess_AlphaBlend

                           {BF752EF6-8CC4-457A-BE1B-08BD1CAEEE9F}: Format(In/Out)=(IMC3,YUY2) Frames(Prev/Fwd/Back)=(0,0,1) Caps=VideoProcess_YUV2RGB VideoProcess_StretchX VideoProcess_StretchY VideoProcess_AlphaBlend DeinterlaceTech_EdgeFiltering

                           {335AA36E-7884-43A4-9C91-7F87FAF3E37E}: Format(In/Out)=(IMC3,YUY2) Frames(Prev/Fwd/Back)=(0,0,0) Caps=VideoProcess_YUV2RGB VideoProcess_StretchX VideoProcess_StretchY VideoProcess_AlphaBlend DeinterlaceTech_BOBVerticalStretch

                           {5A54A0C9-C7EC-4BD9-8EDE-F3C75DC4393B}: Format(In/Out)=(IMC3,YUY2) Frames(Prev/Fwd/Back)=(0,0,0) Caps=VideoProcess_YUV2RGB VideoProcess_StretchX VideoProcess_StretchY VideoProcess_AlphaBlend

                           {BF752EF6-8CC4-457A-BE1B-08BD1CAEEE9F}: Format(In/Out)=(IMC4,YUY2) Frames(Prev/Fwd/Back)=(0,0,1) Caps=VideoProcess_YUV2RGB VideoProcess_StretchX VideoProcess_StretchY VideoProcess_AlphaBlend DeinterlaceTech_EdgeFiltering

                           {335AA36E-7884-43A4-9C91-7F87FAF3E37E}: Format(In/Out)=(IMC4,YUY2) Frames(Prev/Fwd/Back)=(0,0,0) Caps=VideoProcess_YUV2RGB VideoProcess_StretchX VideoProcess_StretchY VideoProcess_AlphaBlend DeinterlaceTech_BOBVerticalStretch

                           {5A54A0C9-C7EC-4BD9-8EDE-F3C75DC4393B}: Format(In/Out)=(IMC4,YUY2) Frames(Prev/Fwd/Back)=(0,0,0) Caps=VideoProcess_YUV2RGB VideoProcess_StretchX VideoProcess_StretchY VideoProcess_AlphaBlend

             D3D9 Overlay: Supported

                  DXVA-HD: Supported

             DDraw Status: Enabled

               D3D Status: Enabled

               AGP Status: Enabled

       

      -------------

      Sound Devices

      -------------

                  Description: Speakers (High Definition Audio Device)

      Default Sound Playback: Yes

      Default Voice Playback: Yes

                  Hardware ID: HDAUDIO\FUNC_01&VEN_10EC&DEV_0268&SUBSYS_11790616&REV_1000

              Manufacturer ID: 1

                   Product ID: 65535

                         Type: WDM

                  Driver Name: HdAudio.sys

               Driver Version: 6.01.7601.17514 (English)

            Driver Attributes: Final Retail

                  WHQL Logo'd: Yes

                Date and Size: 11/21/2010 05:23:47, 350208 bytes

                  Other Files:

              Driver Provider: Microsoft

               HW Accel Level: Basic

                    Cap Flags: 0xF1F

          Min/Max Sample Rate: 100, 200000

      Static/Strm HW Mix Bufs: 1, 0

      Static/Strm HW 3D Bufs: 0, 0

                    HW Memory: 0

             Voice Management: No

      EAX(tm) 2.0 Listen/Src: No, No

         I3DL2(tm) Listen/Src: No, No

      Sensaura(tm) ZoomFX(tm): No

       

      ---------------------

      Sound Capture Devices

      ---------------------

                  Description: Microphone (High Definition Audio Device)

        Default Sound Capture: Yes

        Default Voice Capture: Yes

                  Driver Name: HdAudio.sys

               Driver Version: 6.01.7601.17514 (English)

            Driver Attributes: Final Retail

                Date and Size: 11/21/2010 05:23:47, 350208 bytes

                    Cap Flags: 0x1

                 Format Flags: 0xFFFFF

       

      -------------------

      DirectInput Devices

      -------------------

            Device Name: Mouse

               Attached: 1

          Controller ID: n/a

      Vendor/Product ID: n/a

              FF Driver: n/a

       

            Device Name: Keyboard

               Attached: 1

          Controller ID: n/a

      Vendor/Product ID: n/a

              FF Driver: n/a

       

      Poll w/ Interrupt: No

       

      -----------

      USB Devices

      -----------

      + USB Root Hub

      | Vendor/Product ID: 0x8086, 0x3B3C

      | Matching Device ID: usb\root_hub20

      | Service: usbhub

      | Driver: usbhub.sys, 8/16/2016 22:40:26, 343552 bytes

      | Driver: usbd.sys, 8/16/2016 22:40:06, 7808 bytes

      |

      +-+ Generic USB Hub

      | | Vendor/Product ID: 0x8087, 0x0020

      | | Location: Port_#0001.Hub_#0001

      | | Matching Device ID: usb\class_09

      | | Service: usbhub

      | | Driver: usbhub.sys, 8/16/2016 22:40:26, 343552 bytes

       

      ----------------

      Gameport Devices

      ----------------

       

      ------------

      PS/2 Devices

      ------------

      + Standard PS/2 Keyboard

      | Matching Device ID: *pnp0303

      | Service: i8042prt

      | Driver: i8042prt.sys, 7/14/2009 01:19:57, 105472 bytes

      | Driver: kbdclass.sys, 7/14/2009 03:48:04, 50768 bytes

      |

      + Terminal Server Keyboard Driver

      | Matching Device ID: root\rdp_kbd

      | Upper Filters: kbdclass

      | Service: TermDD

      | Driver: i8042prt.sys, 7/14/2009 01:19:57, 105472 bytes

      | Driver: kbdclass.sys, 7/14/2009 03:48:04, 50768 bytes

      |

      + PS/2 Compatible Mouse

      | Matching Device ID: *pnp0f13

      | Service: i8042prt

      | Driver: i8042prt.sys, 7/14/2009 01:19:57, 105472 bytes

      | Driver: mouclass.sys, 7/14/2009 03:48:27, 49216 bytes

      |

      + Terminal Server Mouse Driver

      | Matching Device ID: root\rdp_mou

      | Upper Filters: mouclass

      | Service: TermDD

      | Driver: termdd.sys, 11/21/2010 05:23:47, 63360 bytes

      | Driver: sermouse.sys, 7/14/2009 02:00:20, 26624 bytes

      | Driver: mouclass.sys, 7/14/2009 03:48:27, 49216 bytes

       

      ------------------------

      Disk & DVD/CD-ROM Drives

      ------------------------

            Drive: C:

      Free Space: 137.0 GB

      Total Space: 201.0 GB

      File System: NTFS

            Model: Hitachi HTS545025B9A300 ATA Device

       

            Drive: D:

            Model: MATSHITA DVD-RAM UJ890AS ATA Device

           Driver: c:\windows\system32\drivers\cdrom.sys, 6.01.7601.17514 (English), 11/21/2010 05:23:47, 147456 bytes

       

      --------------

      System Devices

      --------------

           Name: Intel(R) 82577LC Gigabit Network Connection #2

      Device ID: PCI\VEN_8086&DEV_10EB&SUBSYS_00011179&REV_06\3&11583659&0&C8

         Driver: C:\Windows\system32\DRIVERS\e1k62x64.sys, 12.10.0013.0000 (English), 12/20/2013 19:12:04, 497424 bytes

         Driver: C:\Windows\system32\e1k62x64.din, 12/20/2013 19:12:04, 3093 bytes

         Driver: C:\Windows\system32\NicCo36.dll, 2.01.0002.0000 (English), 12/20/2013 19:12:04, 36472 bytes

         Driver: C:\Windows\system32\NicInstK.dll, 9.11.0002.0000 (English), 12/20/2013 19:12:06, 89888 bytes

         Driver: C:\Windows\system32\e1kmsg.dll, 10.00.0160.0000 (English), 12/20/2013 19:12:04, 73480 bytes

       

           Name: High Definition Audio Controller

      Device ID: PCI\VEN_8086&DEV_3B56&SUBSYS_00011179&REV_06\3&11583659&0&D8

         Driver: C:\Windows\system32\DRIVERS\hdaudbus.sys, 6.01.7601.17514 (English), 11/21/2010 05:23:47, 122368 bytes

       

           Name: Intel(R) HM55 Express Chipset LPC Interface Controller - 3B09

      Device ID: PCI\VEN_8086&DEV_3B09&SUBSYS_00011179&REV_06\3&11583659&0&F8

         Driver: C:\Windows\system32\DRIVERS\msisadrv.sys, 6.01.7600.16385 (English), 7/14/2009 03:48:27, 15424 bytes

       

           Name: Intel(R) HD Graphics

      Device ID: PCI\VEN_8086&DEV_0046&SUBSYS_00021179&REV_12\3&11583659&0&10

         Driver: n/a

       

           Name: PCI standard host CPU bridge

      Device ID: PCI\VEN_8086&DEV_2D13&SUBSYS_80868086&REV_02\3&4F11E61&0&13

         Driver: n/a

       

           Name: Intel(R) 5 Series/3400 Series Chipset Family PCI Express Root Port 3 - 3B46

      Device ID: PCI\VEN_8086&DEV_3B46&SUBSYS_00011179&REV_06\3&11583659&0&E2

         Driver: C:\Windows\system32\DRIVERS\pci.sys, 6.01.7601.17514 (English), 11/21/2010 05:23:47, 184704 bytes

       

           Name: PCI standard host CPU bridge

      Device ID: PCI\VEN_8086&DEV_0044&SUBSYS_00011179&REV_12\3&11583659&0&00

         Driver: n/a

       

           Name: PCI standard host CPU bridge

      Device ID: PCI\VEN_8086&DEV_2D12&SUBSYS_80868086&REV_02\3&4F11E61&0&12

         Driver: n/a

       

           Name: Intel(R) 5 Series/3400 Series Chipset Family PCI Express Root Port 2 - 3B44

      Device ID: PCI\VEN_8086&DEV_3B44&SUBSYS_00011179&REV_06\3&11583659&0&E1

         Driver: C:\Windows\system32\DRIVERS\pci.sys, 6.01.7601.17514 (English), 11/21/2010 05:23:47, 184704 bytes

       

           Name: Atheros AR9280 Wireless Network Adapter

      Device ID: PCI\VEN_168C&DEV_002A&SUBSYS_7156144F&REV_01\4&5E94A11&0&00E1

         Driver: C:\Windows\system32\DRIVERS\athrx.sys, 8.00.0000.0225 (English), 9/21/2009 18:00:44, 1537024 bytes

         Driver: C:\Windows\system32\drivers\vwifibus.sys, 6.01.7600.16385 (English), 7/14/2009 02:07:21, 24576 bytes

       

           Name: PCI standard host CPU bridge

      Device ID: PCI\VEN_8086&DEV_2D11&SUBSYS_80868086&REV_02\3&4F11E61&0&11

         Driver: n/a

       

           Name: Intel(R) 5 Series/3400 Series Chipset Family PCI Express Root Port 1 - 3B42

      Device ID: PCI\VEN_8086&DEV_3B42&SUBSYS_00011179&REV_06\3&11583659&0&E0

         Driver: C:\Windows\system32\DRIVERS\pci.sys, 6.01.7601.17514 (English), 11/21/2010 05:23:47, 184704 bytes

       

           Name: Ricoh PCIe xD-Picture Card Controller

      Device ID: PCI\VEN_1180&DEV_E852&SUBSYS_00011179&REV_01\4&37AEF77A&0&02E0

         Driver: C:\Windows\system32\DRIVERS\rixdpe64.sys, 6.10.0010.0014 (Japanese), 4/26/2011 07:06:00, 53760 bytes

         Driver: C:\Windows\system32\rixdicon.dll, 1.00.0001.0001 (Japanese), 7/25/2007 03:48:00, 172032 bytes

       

           Name: PCI standard host CPU bridge

      Device ID: PCI\VEN_8086&DEV_2D10&SUBSYS_80868086&REV_02\3&4F11E61&0&10

         Driver: n/a

       

           Name: Standard Enhanced PCI to USB Host Controller

      Device ID: PCI\VEN_8086&DEV_3B3C&SUBSYS_00011179&REV_06\3&11583659&0&D0

         Driver: C:\Windows\system32\drivers\usbehci.sys, 6.01.7601.23529 (English), 8/16/2016 22:40:12, 56320 bytes

         Driver: C:\Windows\system32\drivers\usbport.sys, 6.01.7601.23529 (English), 8/16/2016 22:40:11, 327168 bytes

         Driver: C:\Windows\system32\drivers\usbhub.sys, 6.01.7601.23529 (English), 8/16/2016 22:40:26, 343552 bytes

       

           Name: PCI standard host CPU bridge

      Device ID: PCI\VEN_8086&DEV_2D01&SUBSYS_80868086&REV_02\3&4F11E61&0&01

         Driver: n/a

       

           Name: Ricoh PCIe SD/MMC Host Controller

      Device ID: PCI\VEN_1180&DEV_E822&SUBSYS_00011179&REV_01\4&37AEF77A&0&00E0

         Driver: C:\Windows\system32\DRIVERS\risdpe64.sys, 6.14.0002.0009 (Japanese), 7/28/2009 18:24:12, 81408 bytes

         Driver: C:\Windows\system32\RiSDIcon.dll, 1.00.0000.0001 (Japanese), 5/28/2009 18:24:38, 196608 bytes

         Driver: C:\Windows\system32\RiMMCIcon.dll, 1.00.0000.0001 (Japanese), 5/28/2009 18:24:16, 188416 bytes

       

           Name: Standard Enhanced PCI to USB Host Controller

      Device ID: PCI\VEN_8086&DEV_3B34&SUBSYS_00011179&REV_06\3&11583659&0&E8

         Driver: C:\Windows\system32\drivers\usbehci.sys, 6.01.7601.23529 (English), 8/16/2016 22:40:12, 56320 bytes

         Driver: C:\Windows\system32\drivers\usbport.sys, 6.01.7601.23529 (English), 8/16/2016 22:40:11, 327168 bytes

         Driver: C:\Windows\system32\drivers\usbhub.sys, 6.01.7601.23529 (English), 8/16/2016 22:40:26, 343552 bytes

       

           Name: PCI standard host CPU bridge

      Device ID: PCI\VEN_8086&DEV_2C62&SUBSYS_80868086&REV_02\3&4F11E61&0&00

         Driver: n/a

       

           Name: Ricoh PCIe Memory Stick Host Controller

      Device ID: PCI\VEN_1180&DEV_E230&SUBSYS_00011179&REV_01\4&37AEF77A&0&01E0

         Driver: C:\Windows\system32\snymsico.dll, 1.00.0000.9120 (English), 9/4/2004 03:00:00, 90112 bytes

         Driver: C:\Windows\system32\DRIVERS\rimspe64.sys, 6.10.0002.0003 (Japanese), 7/2/2009 08:54:52, 60416 bytes

       

           Name: Intel(R) Turbo Boost Technology Driver

      Device ID: PCI\VEN_8086&DEV_3B32&SUBSYS_00011179&REV_06\3&11583659&0&FE

         Driver: C:\Windows\system32\DRIVERS\Impcd.sys, 1.02.0000.1002 (English), 2/26/2010 15:32:12, 158976 bytes

       

           Name: Intel(R) 82801 PCI Bridge - 2448

      Device ID: PCI\VEN_8086&DEV_2448&SUBSYS_00011179&REV_A6\3&11583659&0&F0

         Driver: C:\Windows\system32\DRIVERS\pci.sys, 6.01.7601.17514 (English), 11/21/2010 05:23:47, 184704 bytes

       

           Name: Intel(R) Management Engine Interface

      Device ID: PCI\VEN_8086&DEV_3B64&SUBSYS_00011179&REV_06\3&11583659&0&B0

         Driver: n/a

       

           Name: Standard AHCI 1.0 Serial ATA Controller

      Device ID: PCI\VEN_8086&DEV_3B29&SUBSYS_00011179&REV_06\3&11583659&0&FA

         Driver: C:\Windows\system32\DRIVERS\msahci.sys, 6.01.7601.17514 (English), 11/21/2010 05:23:47, 31104 bytes

         Driver: C:\Windows\system32\DRIVERS\pciidex.sys, 6.01.7600.16385 (English), 7/14/2009 03:45:46, 48720 bytes

         Driver: C:\Windows\system32\DRIVERS\atapi.sys, 6.01.7600.16385 (English), 7/14/2009 03:52:21, 24128 bytes

         Driver: C:\Windows\system32\DRIVERS\ataport.sys, 6.01.7601.18231 (English), 8/5/2013 04:25:45, 155584 bytes

       

      ------------------

      DirectShow Filters

      ------------------

       

      DirectShow Filters:

      WMAudio Decoder DMO,0x00800800,1,1,WMADMOD.DLL,6.01.7601.19091

      WMAPro over S/PDIF DMO,0x00600800,1,1,WMADMOD.DLL,6.01.7601.19091

      WMSpeech Decoder DMO,0x00600800,1,1,WMSPDMOD.DLL,6.01.7601.19091

      MP3 Decoder DMO,0x00600800,1,1,mp3dmod.dll,6.01.7601.19091

      Mpeg4s Decoder DMO,0x00800001,1,1,mp4sdecd.dll,6.01.7601.19091

      WMV Screen decoder DMO,0x00600800,1,1,wmvsdecd.dll,6.01.7601.19091

      WMVideo Decoder DMO,0x00800001,1,1,wmvdecod.dll,6.01.7601.19091

      Mpeg43 Decoder DMO,0x00800001,1,1,mp43decd.dll,6.01.7601.19091

      Mpeg4 Decoder DMO,0x00800001,1,1,mpg4decd.dll,6.01.7601.19091

      DV Muxer,0x00400000,0,0,qdv.dll,6.06.7601.17514

      Color Space Converter,0x00400001,1,1,quartz.dll,6.06.7601.23709

      WM ASF Reader,0x00400000,0,0,qasf.dll,12.00.7601.19091

      Screen Capture filter,0x00200000,0,1,wmpsrcwp.dll,12.00.7601.17514

      AVI Splitter,0x00600000,1,1,quartz.dll,6.06.7601.23709

      VGA 16 Color Ditherer,0x00400000,1,1,quartz.dll,6.06.7601.23709

      SBE2MediaTypeProfile,0x00200000,0,0,sbe.dll,6.06.7601.17528

      Microsoft DTV-DVD Video Decoder,0x005fffff,2,4,msmpeg2vdec.dll,12.00.9200.17037

      AC3 Parser Filter,0x00600000,1,1,mpg2splt.ax,6.06.7601.17528

      StreamBufferSink,0x00200000,0,0,sbe.dll,6.06.7601.17528

      Microsoft TV Captions Decoder,0x00200001,1,0,MSTVCapn.dll,6.01.7601.17715

      MJPEG Decompressor,0x00600000,1,1,quartz.dll,6.06.7601.23709

      CBVA DMO wrapper filter,0x00200000,1,1,cbva.dll,6.01.7601.17514

      MPEG-I Stream Splitter,0x00600000,1,2,quartz.dll,6.06.7601.23709

      SAMI (CC) Parser,0x00400000,1,1,quartz.dll,6.06.7601.23709

      VBI Codec,0x00600000,1,4,VBICodec.ax,6.06.7601.17514

      MPEG-2 Splitter,0x005fffff,1,0,mpg2splt.ax,6.06.7601.17528

      Closed Captions Analysis Filter,0x00200000,2,5,cca.dll,6.06.7601.17514

      SBE2FileScan,0x00200000,0,0,sbe.dll,6.06.7601.17528

      Microsoft MPEG-2 Video Encoder,0x00200000,1,1,msmpeg2enc.dll,6.01.7601.19091

      Internal Script Command Renderer,0x00800001,1,0,quartz.dll,6.06.7601.23709

      MPEG Audio Decoder,0x03680001,1,1,quartz.dll,6.06.7601.23709

      DV Splitter,0x00600000,1,2,qdv.dll,6.06.7601.17514

      Video Mixing Renderer 9,0x00200000,1,0,quartz.dll,6.06.7601.23709

      Microsoft MPEG-2 Encoder,0x00200000,2,1,msmpeg2enc.dll,6.01.7601.19091

      ACM Wrapper,0x00600000,1,1,quartz.dll,6.06.7601.23709

      Video Renderer,0x00800001,1,0,quartz.dll,6.06.7601.23709

      MPEG-2 Video Stream Analyzer,0x00200000,0,0,sbe.dll,6.06.7601.17528

      Line 21 Decoder,0x00600000,1,1,,

      Video Port Manager,0x00600000,2,1,quartz.dll,6.06.7601.23709

      Video Renderer,0x00400000,1,0,quartz.dll,6.06.7601.23709

      VPS Decoder,0x00200000,0,0,WSTPager.ax,6.06.7601.17514

      WM ASF Writer,0x00400000,0,0,qasf.dll,12.00.7601.19091

      VBI Surface Allocator,0x00600000,1,1,vbisurf.ax,6.01.7601.17514

      File writer,0x00200000,1,0,qcap.dll,6.06.7601.17514

      iTV Data Sink,0x00600000,1,0,itvdata.dll,6.06.7601.17514

      iTV Data Capture filter,0x00600000,1,1,itvdata.dll,6.06.7601.17514

      DVD Navigator,0x00200000,0,3,qdvd.dll,6.06.7601.23471

      Microsoft TV Subtitles Decoder,0x00200001,1,0,MSTVCapn.dll,6.01.7601.17715

      Overlay Mixer2,0x00200000,1,1,,

      RDP DShow Redirection Filter,0xffffffff,1,0,DShowRdpFilter.dll,

      Microsoft MPEG-2 Audio Encoder,0x00200000,1,1,msmpeg2enc.dll,6.01.7601.19091

      WST Pager,0x00200000,1,1,WSTPager.ax,6.06.7601.17514

      MPEG-2 Demultiplexer,0x00600000,1,1,mpg2splt.ax,6.06.7601.17528

      DV Video Decoder,0x00800000,1,1,qdv.dll,6.06.7601.17514

      SampleGrabber,0x00200000,1,1,qedit.dll,6.06.7601.19091

      Null Renderer,0x00200000,1,0,qedit.dll,6.06.7601.19091

      MPEG-2 Sections and Tables,0x005fffff,1,0,Mpeg2Data.ax,6.06.7601.17514

      Microsoft AC3 Encoder,0x00200000,1,1,msac3enc.dll,6.01.7601.17514

      StreamBufferSource,0x00200000,0,0,sbe.dll,6.06.7601.17528

      Smart Tee,0x00200000,1,2,qcap.dll,6.06.7601.17514

      Overlay Mixer,0x00200000,0,0,,

      AVI Decompressor,0x00600000,1,1,quartz.dll,6.06.7601.23709

      NetBridge,0x00200000,2,0,netbridge.dll,6.01.7601.17514

      AVI/WAV File Source,0x00400000,0,2,quartz.dll,6.06.7601.23709

      Wave Parser,0x00400000,1,1,quartz.dll,6.06.7601.23709

      MIDI Parser,0x00400000,1,1,quartz.dll,6.06.7601.23709

      Multi-file Parser,0x00400000,1,1,quartz.dll,6.06.7601.23709

      File stream renderer,0x00400000,1,1,quartz.dll,6.06.7601.23709

      Microsoft DTV-DVD Audio Decoder,0x005fffff,1,1,msmpeg2adec.dll,6.01.7601.23285

      StreamBufferSink2,0x00200000,0,0,sbe.dll,6.06.7601.17528

      AVI Mux,0x00200000,1,0,qcap.dll,6.06.7601.17514

      Line 21 Decoder 2,0x00600002,1,1,quartz.dll,6.06.7601.23709

      File Source (Async.),0x00400000,0,1,quartz.dll,6.06.7601.23709

      File Source (URL),0x00400000,0,1,quartz.dll,6.06.7601.23709

      Media Center Extender Encryption Filter,0x00200000,2,2,Mcx2Filter.dll,6.01.7601.17514

      AudioRecorder WAV Dest,0x00200000,0,0,WavDest.dll,

      AudioRecorder Wave Form,0x00200000,0,0,WavDest.dll,

      SoundRecorder Null Renderer,0x00200000,0,0,WavDest.dll,

      Infinite Pin Tee Filter,0x00200000,1,1,qcap.dll,6.06.7601.17514

      Enhanced Video Renderer,0x00200000,1,0,evr.dll,6.01.7601.23471

      BDA MPEG2 Transport Information Filter,0x00200000,2,0,psisrndr.ax,6.06.7601.17669

      MPEG Video Decoder,0x40000001,1,1,quartz.dll,6.06.7601.23709

       

      WDM Streaming Tee/Splitter Devices:

      Tee/Sink-to-Sink Converter,0x00200000,1,1,ksproxy.ax,6.01.7601.19091

       

      Video Compressors:

      WMVideo8 Encoder DMO,0x00600800,1,1,wmvxencd.dll,6.01.7601.19091

      WMVideo9 Encoder DMO,0x00600800,1,1,wmvencod.dll,6.01.7601.19091

      MSScreen 9 encoder DMO,0x00600800,1,1,wmvsencd.dll,6.01.7601.19091

      DV Video Encoder,0x00200000,0,0,qdv.dll,6.06.7601.17514

      MJPEG Compressor,0x00200000,0,0,quartz.dll,6.06.7601.23709

       

      Audio Compressors:

      WM Speech Encoder DMO,0x00600800,1,1,WMSPDMOE.DLL,6.01.7601.19091

      WMAudio Encoder DMO,0x00600800,1,1,WMADMOE.DLL,6.01.7601.19091

      IMA ADPCM,0x00200000,1,1,quartz.dll,6.06.7601.23709

      PCM,0x00200000,1,1,quartz.dll,6.06.7601.23709

      Microsoft ADPCM,0x00200000,1,1,quartz.dll,6.06.7601.23709

      GSM 6.10,0x00200000,1,1,quartz.dll,6.06.7601.23709

      CCITT A-Law,0x00200000,1,1,quartz.dll,6.06.7601.23709

      CCITT u-Law,0x00200000,1,1,quartz.dll,6.06.7601.23709

      MPEG Layer-3,0x00200000,1,1,quartz.dll,6.06.7601.23709

       

      Audio Capture Sources:

      Microphone (High Definition Aud,0x00200000,0,0,qcap.dll,6.06.7601.17514

       

      PBDA CP Filters:

      PBDA DTFilter,0x00600000,1,1,CPFilters.dll,6.06.7601.19135

      PBDA ETFilter,0x00200000,0,0,CPFilters.dll,6.06.7601.19135

      PBDA PTFilter,0x00200000,0,0,CPFilters.dll,6.06.7601.19135

       

      Midi Renderers:

      Default MidiOut Device,0x00800000,1,0,quartz.dll,6.06.7601.23709

      Microsoft GS Wavetable Synth,0x00200000,1,0,quartz.dll,6.06.7601.23709

       

      WDM Streaming Capture Devices:

      HD Audio Microphone 2,0x00200000,1,1,ksproxy.ax,6.01.7601.19091

      USB2.0 UVC WebCam,0x00200000,1,1,ksproxy.ax,6.01.7601.19091

       

      WDM Streaming Rendering Devices:

      HD Audio Speaker,0x00200000,1,1,ksproxy.ax,6.01.7601.19091

       

      BDA Network Providers:

      Microsoft ATSC Network Provider,0x00200000,0,1,MSDvbNP.ax,6.06.7601.17514

      Microsoft DVBC Network Provider,0x00200000,0,1,MSDvbNP.ax,6.06.7601.17514

      Microsoft DVBS Network Provider,0x00200000,0,1,MSDvbNP.ax,6.06.7601.17514

      Microsoft DVBT Network Provider,0x00200000,0,1,MSDvbNP.ax,6.06.7601.17514

      Microsoft Network Provider,0x00200000,0,1,MSNP.ax,6.06.7601.17514

       

      Video Capture Sources:

      USB2.0 UVC WebCam,0x00200000,1,1,ksproxy.ax,6.01.7601.19091

       

      Multi-Instance Capable VBI Codecs:

      VBI Codec,0x00600000,1,4,VBICodec.ax,6.06.7601.17514

       

      BDA Transport Information Renderers:

      BDA MPEG2 Transport Information Filter,0x00600000,2,0,psisrndr.ax,6.06.7601.17669

      MPEG-2 Sections and Tables,0x00600000,1,0,Mpeg2Data.ax,6.06.7601.17514

       

      BDA CP/CA Filters:

      Decrypt/Tag,0x00600000,1,1,EncDec.dll,6.06.7601.19135

      Encrypt/Tag,0x00200000,0,0,EncDec.dll,6.06.7601.19135

      PTFilter,0x00200000,0,0,EncDec.dll,6.06.7601.19135

      XDS Codec,0x00200000,0,0,EncDec.dll,6.06.7601.19135

       

      WDM Streaming Communication Transforms:

      Tee/Sink-to-Sink Converter,0x00200000,1,1,ksproxy.ax,6.01.7601.19091

       

      Audio Renderers:

      Speakers (High Definition Audio,0x00200000,1,0,quartz.dll,6.06.7601.23709

      Default DirectSound Device,0x00800000,1,0,quartz.dll,6.06.7601.23709

      Default WaveOut Device,0x00200000,1,0,quartz.dll,6.06.7601.23709

      DirectSound: Speakers (High Definition Audio Device),0x00200000,1,0,quartz.dll,6.06.7601.23709

       

      ---------------

      EVR Power Information

      ---------------

      Current Setting: {5C67A112-A4C9-483F-B4A7-1D473BECAFDC} (Quality)

        Quality Flags: 2576

          Enabled:

          Force throttling

          Allow half deinterlace

          Allow scaling

          Decode Power Usage: 100

        Balanced Flags: 1424

          Enabled:

          Force throttling

          Allow batching

          Force half deinterlace

          Force scaling

          Decode Power Usage: 50

        PowerFlags: 1424

          Enabled:

          Force throttling

          Allow batching

          Force half deinterlace

          Force scaling

          Decode Power Usage: 0

        • 1. Re: Loud noise and freezing
          Stefan3D

          Some Toshiba laptops require customised drivers.

          Go to Tecra Support | Toshiba and select the right A11 model, there are 10 different ones.

          Also check the links in the red box you see on the right hand there.

           

          Regarding to your processor, it has reached "End of Interactive Support" according to Intel® Core™ i5-520M Processor (3M Cache, 2.40 GHz) Product Specifications

          At least Intel offers a newer driver than that you have installed: Download Intel® Graphics Media Accelerator Driver, Windows 7* 64, Windows Vista* 64 (exe)

          In other words, installed driver from Microsoft Update Catalog is 3 years older

          • 2. Re: Loud noise and freezing
            Kuti

            Thanks a lot for your response.. I tried installing the driver card already from toshiba tecra site but the problem persist, so am now trying to download from microsoft with the link you gave me, the ones i downloaded are difx64.dll difx32.dll, i don't know what file it is or how to install it. I tried getting help online how to install it but it didn't work. I also tried to download the new software from the second link you gave me but it said the driver being installed is not validated for this computer. Please obtain the appropriate drivers from the computer manufacturer. Is it possible the programs are 32bits and the system 64 bits? I would really be glad if you can help me resolve this problem.. thanks

            • 3. Re: Loud noise and freezing
              Stefan3D

              Your system is 64bit, so you need 64bit drivers.

               

              Don't download from Microsoft, it's the driver you have already installed.

               

              Go again to the Intel link, download in ZIP format

              Install the driver build via "have disk method" as described at:

              http://www.windowscentral.com/how-install-intel-beta-graphics-drivers-surface

              (ignore prolog about MS surface)

              • 4. Re: Loud noise and freezing
                Kuti

                Good morning Stefan, I did what you told me and i followed the instruction on that link, but it always encounter a problem at the end of the installation. I tried download the previous versions to see if anyone would match but the problem keep occurring at the end of the installation: Window encountered a problem installing the driver software for your device...... Window found driver software for your device but encountered an error while trying to install it.......  Intel (R) HD Graphics....... The driver selected for this device does not support this version of window..... If you know the manufacturer of your device you can visit it website and check the support section for driver software.

                • 5. Re: Loud noise and freezing
                  Intel Corporation
                  This message was posted on behalf of Intel Corporation

                  Hello Kuti,
                   
                  I am sorry to hear you are still having issues installing the graphics driver.
                   
                  I would like you to try installing the graphics driver on a different way.  Please download the graphics driver that is on this link https://downloadmirror.intel.com/22520/a08/Win7Vista_64_152258.zip
                   
                  As soon as the graphics driver has been downloaded on the keyboard press WinLogo key + r, then type in devmgmt.msc, double click on Display Adapters -> Intel HD Graphics -> Driver tab -> Uninstall -> Select the check box Delete the driver software for this device -> OK, restart the computer, and then reinstall the graphics driver with the steps that are on this YouTube video https://www.youtube.com/watch?v=S1KzoQDjMMY
                   
                  The content on the above site is not controlled by Intel. This information is offered for your convenience and should not be viewed as an endorsement by Intel for the merchants or services offered there.
                   
                  Let me know if issue persists or not.
                   
                  Regards,
                  Fred D.

                  • 6. Re: Loud noise and freezing
                    Kuti

                    Hello Fred, good morning. I already install window 10 on it and its working perfectly again. Thanks for your efforts... 

                     

                    Regards

                    Okolo