Dear Technical Support, Communities!
I am turning to you with the following problem.
I have a Gigabyte Intel X299 Ultra Durable motherboard that has 8 SATA 6Gb/s connectors, all 8 connectors are in use, but Windows 10 Pro only detects 6.
Here are the connected devices:
HDD - 4x WD 4TB SATA-III Red for NAS - RAID5 (SATA 0-3 connectors)
Pioneer BD-RW BDR-211M (SATA 4 connector)
HL-DT-ST BD-RE BH16NS40 (SATA 5 connector)
Asus DRW-24 (SATA 6 connector)
Mobil Rack Sharkoon QuickPort Intern Multi (SATA 7 connector)
BIOS detects all of them correctly.
In case there is no Intel Rapid Store Technology program installed, I have a standard Computer Harware ID (eg YFFA-0LQDNQKILB),
As soon as I install the IRST program, the 8 SATA conected devices are detected and working properly, BUT the Hardware ID is immediately switched to 0000-0000-0000-0000 and my programs that have the license key attached to the Hardware ID are not working.
Moreover after 20 to 30 minutes, Windows crashes with a blue screen of death showing DCP Watchdog Violation, Whea uncorrectable error, System thread expection not handled and similar errors.
I tried to switch to AHCI mode but then the RAID controller goes out of order so my RAID drives are not working.
I have also tried to switch the periperials` connectors without success.
Would you be so kind and suggest a solution where the hardware ID is not changed to all zeroes and at the same time all peripherals are detected and work perfectly?
CPU - Intel Core i9-7900X
Motherboard - Gigabyte Intel X299 Ultra Durable (UD4)
Memory - Kingstone HyperX Predator DDR4 64GB
VGA - GTX 1080Ti Xtreme Edition 11GB DDR5X
SSD - M.2 Adata 256GB SX7000 NVMe
Power Supply - EVGA Supernova 1000W G3
Looking forward to your answer.
I work for Intel Customer Support and I was checking on "pending" forums and found this one. I checked internally and I see that your question was addressed by email and that you were able to find a solution for this issue.
I am setting this up as “assumed answered” based on that but if you still have issues please feel free to add a post requesting assistance.