My apologies for the inconvenience.
Regarding your question, we would need to check deeper in order to confirm if this could be a faulty, I can let you know that the idle temperatures you are getting are not normal.
Let's gather more information regarding your system configuration, please provide the following;
- By idle do you mean that the computer is not running any programs or tasks?
- Does your idle temperatures change once you run any program or task?
- RAM brand and model
- Motherboard model
- Your Download Intel® Processor Diagnostic Tool report
- Your Download Intel® System Support Utility for Windows*report
To attach a file, you must click "Use Advanced Editor" in the top right corner of the response box, then the "attach" option will appear in the bottom right corner of the response box.
Hello. Thank you for your fast reply.
Firstly, yes by idle i meant no programs running other than the essentials like anti-virus and windows defender. In the first 2 attached pictures are temps in idle with the task manager on the right proving that there is almost nothing running in the background. In the forth picture is CPU temp after being stressed for about 4-5 min with CPU-Z. I have not noticed when opening a program temperatures to spike other than when opening Chrome. The RAM I use is HyperX Fury Black 8GB DIMM, DDR4, 2400MHz, CL15 and my motherboard is MSI Z170A tomahawk with updated bios so that it supports the CPU.
P.S looking at the second picture i noticed that even though cores are 35-38 degrees the CPU package temp. is 50 degrees
Thank you for this information.
I would like to recommend a couple of things, based on the latest updates from your computer manufacturer site there is a newer BIOS version, so please try this and the other drivers mentioned below;
- BIOS version 7970v1B from 2017-04-19: http://download.msi.com/bos_exe/mb/7970v1B.zip
- Chipset Driver: http://download.msi.com/dvr_exe/intel_chipse_9_w10.zip
- Management Engine Driver+Microsoft hotfix: http://download.msi.com/dvr_exe/intel_me_skl.zip
- Is there any chance to reapply the thermal grease?
- Please set the default settings on your BIOS configuration.
Please let me know if you notice a chance
Sorry it took me so long to reply but i had to find thermal compound to replace the old one. Temperatures now are a bit better mid 30's to low 40's but for some reason they sometimes spike up to 50-55. I have read that temp spikes are usual for this CPU, but i have to make sure that everything is fine and ask you, whether or not this is normal.
Sure Nikolay, I understand.
The idle temps are looking better. Hope you can reapply the thermal compound, we have seen that this practice helps a lot in behaviors like this one.
If you have more questions, please let us know.