1 Reply Latest reply on Aug 20, 2017 11:45 AM by N.Scott.Pearson

    skull canyon reboot failure from windows 10,if connect a external enclosure

    HBI

      my skull canyon is in the lastest driver & bios

      run windows 10 (legacy boot)

      if i plug the external enclosure( has 2 hard disk0

      and i reboot from windows

       

      the screen will stuck in the INTEL logo .

      please help .

       

      why it cant be reboot from windows, if the external enclosure was plugged via usb port.

      (but it can be boot successfully, if I choose shuntdown from windows,and  re-press the power buttom )

       

      if I un-plugged the external enclosure , it can be reboot successfully from windows 10.

       

       

      I had another NUC3i5 . It can be reboot from windows 7 successfully,if the external enclosure was plugged.