4 Replies Latest reply on Aug 18, 2017 1:18 PM by k.sanders89

    Problem with graphics card driver. need help

    k.sanders89

      I have the Hp Pavilion 15-N261NR notebook. The laptop currently has the Intel HD Graphic 4400 card and the Intel HD graphics family driver (version 10.18.15.4278) from 8/17/2015. I have also upgraded from windows 8 to windows 10. Now here is my problem. i started playing a game i know my computer can handle and the game display keeps freezing. This game also says my Graphics driver is 732 days old. i went into the device manager and tried to update the drivers there. The computer said the drivers were up to date but the game still says my driver is old. So i did research and found that for 4400 card on windows 10 i should be running the intel graphics driver [15.40] (version 15.40.36.4703). So using the intel driver update utility program i scanned and downloaded the 15.40 driver and when i try to install the driver i get an error stating "the driver being installed is not validated for this computer. Please obtain the appropriate driver from the computer manufacturer." Im not the best with computers but is the current version 10.18.15.4278 correct? and if i need the 15.40 driver how can i get around this error im having. any help would be appreciated. Thank you