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jerrycoo: Thank you very much for joining the Intel® Processors communities. We are sorry to hear that those options are not available anymore.
In regard to your inquiry, the issue is happening at software level since it started right after the update. The processor seems to be working just fine, however we can always run a test on it:
At this point what we recommend is install all the drivers provided by ASUS or to try a BIOS update to the latest version 303:
If the problem persists after that, then what we recommend is to get in contact directly with ASUS or Microsoft to get further assistance on this matter:
Any further questions, please let me know.
jerrycoo: Thank you very much for providing that information. The fact that the processor passed the test is always a good thing, it indicates that it should be working fine. The next thing to do then is the BIOS update, in order to do that, please get in contact directly with ASUS, they should be able to provide further suggestions or methods to update it.
Any questions, please let me know.