4 Replies Latest reply on Sep 6, 2017 10:41 AM by BiTs



      I have a Kaby Lake Processor and an ASRock Z270 i7 Gaming motherboard.


      When trying to play Ultra 4k discs it says: This media cannot be played because the required Intel SGX (SW Guard Extensions) wasn't started. Please re-install the full set of Intel Management Engine (ME) software components. Error code: 21204


      I downloaded the current version and still did not work. I uninstalled it and reinstalled it and still did not work.

      In the bios I enabled it. My graphics card is onboard graphics. I through the bios under shared memory told it to use 1gb. My system has 32gb.


      Is there anything I am missing to get this to work/start?

      My cd rom drive does read the disc. It's an LG BDXL Blu-ray drive.