6 Replies Latest reply on Aug 16, 2017 6:22 PM by Al Hill

    WHY I CANNOT CHANGE MY BROKEN BOXED CPU???

    PUPS2004

      in 2015 i bought a 5930k cpu . It's not works now . i have a warranty request 02977014 . i' ve shipped by DHL my cpu in Moscow now. Earlier this cpu (when i check it to warranty in intel by serial no, give an answer "it is boxed cpu on warranty till 08.2018"). now on the intel site "cpu not found , contact with techsupport". In Russian TS guys tell me "we could not identify your cpu tray it , or it is a box "WTF?? It is a warranty service??? Sorry about bad english

       

      Sincerely Igor Statinov!