5 Replies Latest reply on Sep 20, 2017 4:46 PM by michael_a_intel

    Unknown Error 8838 when Updating AMT Firmware

    jnachos

      Just after some advice on what this error means. Its being seen on a number of machines when attempting to upgrade AMT Firmware using Intel tool FWUpdLcl64.exe to upgrade to 11.0.25.3001 within a Windows 7 x64 OS.

       

       

      Sometimes a restart can resolve it, other times multiple restarts may be needed before it can succeed.

       

       

      thank you