2 Replies Latest reply on Aug 29, 2017 5:31 PM by Intel Corporation

    Intel Rapid Storage not showing any hard drives

    jrtuttle

      Device Manager, Disk Management and BIOS show 2 hard drives, but none showing in the graphic window, screen shot attached.

      BIOS is set to RAID mode else IRST app would not install.

       

      Want to setup RAID 1 for my two identical hard drives.

       

      What am I missing?

       

      Many thanks to all... Jeff

       

       

      OS = Windows 7 Ultimate

       

                     Board                                         

      ________________________________________________________________________________

      Manufacturer                       Intel Corporation

      Product Name                       DX58SO2

      Version                            AAG10925-207

      Serial Number                      BTS2128000SA

      BIOS Version                       SOX5820J.86A.0876.2011.0824.0021

      BIOS ROM Size                      2048 KB

      BIOS Release Date                  8/24/2011

       

                     Processor                                     

      ________________________________________________________________________________

      Manufacturer                       Intel(R) Corporation

      Processor Name                     Intel(R) Core(TM) i7 CPU         960  @ 3.20GHz

      Processor Speed                    2.802 GHz

      Stepping                           5

      Form Factor                        Socket LGA1366

      Hyper-Threading Technology Status  Enabled

       

                     Hard Drive                                    

      ________________________________________________________________________________

        Model                            ST500NM0011

        Max. Transfer Mode               UDMA 6 (ATA/133)

        Active Transfer Mode             UDMA 6 (ATA/133)

        S.M.A.R.T. Status                Enabled

        Size                             465 GB

                                        

        Model                            ST500NM0011

        Max. Transfer Mode               UDMA 6 (ATA/133)

        Active Transfer Mode             UDMA 6 (ATA/133)

        S.M.A.R.T. Status                Enabled

        Size                             465 GB

        • 1. Re: Intel Rapid Storage not showing any hard drives
          Intel Corporation
          This message was posted on behalf of Intel Corporation

          Hello jrtuttle,
           
          I understand Intel RST is not detecting the hard drive you have connected to the computer.
           
          Let me apologize for any inconvenience this issue may be causing to you.
           
          There is a chance the hard drives might be connected to the Marvel SATA controller (blue SATA ports).  Intel RST will only recognize the SATA drivers that are connected to the Intel SATA controller (black SATA ports).
           
          If the operating system is installed in any of those two drives then it will be necessary to reinstall Windows* if you connect the SATA drive to the Intel SATA controller.
           
          Let me know if you have or not any other inquiry.
           
          Regards,
          Fred D.

          • 2. Re: Intel Rapid Storage not showing any hard drives
            Intel Corporation
            This message was posted on behalf of Intel Corporation

            Hello jrtuttle,
             
            I was wondering if you still need assistance regarding the hard drives Intel RST is not recognizing.  In case you still need assistance just let me know.
             
            Regards,
            Fred D.