6 Replies Latest reply on Aug 22, 2017 1:18 PM by Intel Corporation

    Can anyone shed some light on the cause of my constant blue screens please

    Bluetac

      So for the last 3 weeks my system has become very unstable, to the point i clean installed it and installed all the latest drivers, firmware and bios to no avail. i am confident that the hardware itself is fine as it is all relatively new and was working fine it was fine up until the pint we came back off our holiday.

       

      This rig has been rock solid since i built it, i dont do torrenting or downloading of any sort and run regular scans on a schedule (all clean)

      We use Eset Endpoint security (i run a windows 2012 r2 server so i bought a bundle a few years ago) the av updates from the net rather that the server every hour

      My server does daily backups this gave me a few to fall back on , i restored to a known good one from before we went away and all was fine for all of 24 hours. and then back to square one.

       

      I did a clean install and that also did not help , i am guessing it is one of the windows update services that is playing up ?

      i also have this rig plugged into a cyberpower 1500AVR UPS (also overkill)

      I use perfect disc to keep tabs on the discs and CCleaner pro to keep clutter to a minimum so i cant see it being something i have done , all drives (firmware for the ssd & MVME drives and drivers have been updated (also tried the older ones)

       

      Can anyone look at the logs below and shed any light on what else i could try next please i have limited minitoolboxs output to list just 10 critical errors but it it helps i can list them all , it is pretty much more of the same though.

       

      I had overclocked the system to 4.2 and benched and stress tested it (it was really stable), but have since rolled it back to just the default XMP profile (no other tweaks) all fans are clear as are the dust filters. the crashes tend to occur when i am either gaming or watching videos on youtube neither would really push this system much in any case especially on a 1080p monitor.

       

       

      Operating System Windows 10 Pro 64-bit

       

       

      CPU   Intel Core i7 5960X @ 3.00GHz: 31 °C  Haswell-E/EP 22nm Technology

      Cooler Corsair H110IGTX

      RAM  64.0GB Unknown @ 1333MHz (15-17-17-35)

      Motherboard ASUSTeK COMPUTER INC. RAMPAGE V EXTREME (SOCKET 2011): (Bios 3701) 32 °C

      Graphics NVIDIA GeForce GTX 1080 Ti (ASUStek Computer Inc): 24 °C

       

      Storage 

      476GB Samsung SSD 850 PRO 512GB (SSD): 29 °C

       

      Seagate ST2000DL003-9VT166 (SATA): 35 °C

       

       

      476GB NVMe Samsung SSD 950 Boot drive

      Audio SB Recon3D PCIe

       

      PSU Corsair AX860I

      Corsair carbide 400C case

       

       

       

      performance monitor files and SysnativeFileCollectionApp  can be found in my dropbox folder below

      https://www.dropbox.com/sh/mjbp1ujp3twh71c/AADaBua362A7jo7OeSBmgX1Na?dl=0

       

      https://uk.pcpartpicker.com/user/Bluetac/saved/7b3rxr current build oldest part is 18months old  and that the monitor , the rest is 12 months or less latest addition is the 1080tiOC

      https://www.dropbox.com/sh/mjbp1ujp3twh71c/AADaBua362A7jo7OeSBmgX1Na?dl=0

      http://speccy.piriform.com/results/wbt6JV8cbaavDG3NcAG6j0K

       

      MiniToolBox by Farbar  Version: 17-06-2016

      Ran by dsjbr (administrator) on 15-08-2017 at 07:43:25

      Running from "C:\Users\dsjbr\Desktop"

      Microsoft Windows 10 Pro  (X64)

      Model: All Series Manufacturer: ASUS

      Boot Mode: Normal

      ***************************************************************************

       

       

      ========================= Event log errors: ===============================

       

       

      Application errors:

      ==================

      Error: (08/15/2017 07:04:22 AM) (Source: SideBySide) (User: )

      Description: Activation context generation failed for "C:\WINDOWS\WinSxS\manifests\x86_microsoft.windows.common-controls_6595b64144ccf1df_6.0.15063.483_none_6dad63fefc436da8.manifest1".Error in manifest or policy file "C:\WINDOWS\WinSxS\manifests\x86_microsoft.windows.common-controls_6595b64144ccf1df_6.0.15063.483_none_6dad63fefc436da8.manifest2" on line C:\WINDOWS\WinSxS\manifests\x86_microsoft.windows.common-controls_6595b64144ccf1df_6.0.15063.483_none_6dad63fefc436da8.manifest3.

      A component version required by the application conflicts with another component version already active.

      Conflicting components are:.

      Component 1: C:\WINDOWS\WinSxS\manifests\x86_microsoft.windows.common-controls_6595b64144ccf1df_6.0.15063.483_none_6dad63fefc436da8.manifest.

      Component 2: C:\WINDOWS\WinSxS\manifests\amd64_microsoft.windows.common-controls_6595b64144ccf1df_6.0.15063.483_none_26002d27e7c744a2.manifest.

       

       

      Error: (08/14/2017 07:11:04 PM) (Source: Office 2016 Licensing Service) (User: )

      Description: Subscription licensing service failed: -1073415161

       

       

      Error: (08/14/2017 01:27:16 PM) (Source: Perflib) (User: )

      Description: BITSC:\Windows\System32\bitsperf.dll8

       

       

      Error: (08/14/2017 03:28:42 AM) (Source: SideBySide) (User: )

      Description: Activation context generation failed for "C:\WINDOWS\WinSxS\manifests\x86_microsoft.windows.common-controls_6595b64144ccf1df_6.0.15063.483_none_6dad63fefc436da8.manifest1".Error in manifest or policy file "C:\WINDOWS\WinSxS\manifests\x86_microsoft.windows.common-controls_6595b64144ccf1df_6.0.15063.483_none_6dad63fefc436da8.manifest2" on line C:\WINDOWS\WinSxS\manifests\x86_microsoft.windows.common-controls_6595b64144ccf1df_6.0.15063.483_none_6dad63fefc436da8.manifest3.

      A component version required by the application conflicts with another component version already active.

      Conflicting components are:.

      Component 1: C:\WINDOWS\WinSxS\manifests\x86_microsoft.windows.common-controls_6595b64144ccf1df_6.0.15063.483_none_6dad63fefc436da8.manifest.

      Component 2: C:\WINDOWS\WinSxS\manifests\amd64_microsoft.windows.common-controls_6595b64144ccf1df_6.0.15063.483_none_26002d27e7c744a2.manifest.

       

       

      Error: (08/14/2017 12:00:11 AM) (Source: VSS) (User: )

      Description: Volume Shadow Copy Service error: Unexpected error querying for the IVssWriterCallback interface.  hr = 0x80070005, Access is denied.

      .

      This is often caused by incorrect security settings in either the writer or requestor process.

       

       

       

       

      Operation:

         Gathering Writer Data

       

       

      Context:

         Writer Class Id: {e8132975-6f93-4464-a53e-1050253ae220}

         Writer Name: System Writer

         Writer Instance ID: {76d8e8cc-fcc4-4aaf-8593-95e225b68542}

       

       

      Error: (08/13/2017 07:38:10 PM) (Source: VSS) (User: )

      Description: Volume Shadow Copy Service error: Unexpected error querying for the IVssWriterCallback interface.  hr = 0x80070005, Access is denied.

      .

      This is often caused by incorrect security settings in either the writer or requestor process.

       

       

       

       

      Operation:

         Gathering Writer Data

       

       

      Context:

         Writer Class Id: {e8132975-6f93-4464-a53e-1050253ae220}

         Writer Name: System Writer

         Writer Instance ID: {76d8e8cc-fcc4-4aaf-8593-95e225b68542}

       

       

      Error: (08/13/2017 07:11:04 PM) (Source: Office 2016 Licensing Service) (User: )

      Description: Subscription licensing service failed: -1073415161

       

       

      Error: (08/13/2017 06:51:14 PM) (Source: Windows Search Service) (User: )

      Description: The protocol handler OneIndex16 cannot be loaded. Error description: (HRESULT : 0x800700c1).

       

       

      Error: (08/13/2017 11:13:30 AM) (Source: Perflib) (User: )

      Description: BITSC:\Windows\System32\bitsperf.dll8

       

       

      Error: (08/13/2017 09:18:20 AM) (Source: SideBySide) (User: )

      Description: Activation context generation failed for "C:\WINDOWS\WinSxS\manifests\x86_microsoft.windows.common-controls_6595b64144ccf1df_6.0.15063.483_none_6dad63fefc436da8.manifest1".Error in manifest or policy file "C:\WINDOWS\WinSxS\manifests\x86_microsoft.windows.common-controls_6595b64144ccf1df_6.0.15063.483_none_6dad63fefc436da8.manifest2" on line C:\WINDOWS\WinSxS\manifests\x86_microsoft.windows.common-controls_6595b64144ccf1df_6.0.15063.483_none_6dad63fefc436da8.manifest3.

      A component version required by the application conflicts with another component version already active.

      Conflicting components are:.

      Component 1: C:\WINDOWS\WinSxS\manifests\x86_microsoft.windows.common-controls_6595b64144ccf1df_6.0.15063.483_none_6dad63fefc436da8.manifest.

      Component 2: C:\WINDOWS\WinSxS\manifests\amd64_microsoft.windows.common-controls_6595b64144ccf1df_6.0.15063.483_none_26002d27e7c744a2.manifest.

       

       

       

       

      System errors:

      =============

      Error: (08/15/2017 07:42:13 AM) (Source: Service Control Manager) (User: )

      Description: The Energy Server Service queencreek service terminated with the following error:

      %%598 = The stream is not a tiny stream.

       

       

       

       

      Error: (08/15/2017 07:41:43 AM) (Source: Service Control Manager) (User: )

      Description: The Energy Server Service queencreek service terminated with the following error:

      %%598 = The stream is not a tiny stream.

       

       

       

       

      Error: (08/15/2017 07:38:30 AM) (Source: Service Control Manager) (User: )

      Description: The Energy Server Service queencreek service terminated with the following error:

      %%598 = The stream is not a tiny stream.

       

       

       

       

      Error: (08/15/2017 07:38:00 AM) (Source: Service Control Manager) (User: )

      Description: The Energy Server Service queencreek service terminated with the following error:

      %%598 = The stream is not a tiny stream.

       

       

       

       

      Error: (08/15/2017 07:34:47 AM) (Source: Service Control Manager) (User: )

      Description: The Energy Server Service queencreek service terminated with the following error:

      %%598 = The stream is not a tiny stream.

       

       

       

       

      Error: (08/15/2017 07:34:17 AM) (Source: Service Control Manager) (User: )

      Description: The Energy Server Service queencreek service terminated with the following error:

      %%598 = The stream is not a tiny stream.

       

       

       

       

      Error: (08/15/2017 07:31:04 AM) (Source: Service Control Manager) (User: )

      Description: The Energy Server Service queencreek service terminated with the following error:

      %%598 = The stream is not a tiny stream.

       

       

       

       

      Error: (08/15/2017 07:30:34 AM) (Source: Service Control Manager) (User: )

      Description: The Energy Server Service queencreek service terminated with the following error:

      %%598 = The stream is not a tiny stream.

       

       

       

       

      Error: (08/15/2017 07:27:21 AM) (Source: Service Control Manager) (User: )

      Description: The Energy Server Service queencreek service terminated with the following error:

      %%598 = The stream is not a tiny stream.

       

       

       

       

      Error: (08/15/2017 07:26:51 AM) (Source: Service Control Manager) (User: )

      Description: The Energy Server Service queencreek service terminated with the following error:

      %%598 = The stream is not a tiny stream.

       

       

       

       

       

       

      Microsoft Office Sessions:

      =========================

      Error: (08/15/2017 07:04:22 AM) (Source: SideBySide)(User: )

      Description: C:\WINDOWS\WinSxS\manifests\x86_microsoft.windows.common-controls_6595b64144ccf1df_6.0.15063.483_none_6dad63fefc436da8.manifestC:\WINDOWS\WinSxS\manifests\amd64_microsoft.windows.common-controls_6595b64144ccf1df_6.0.15063.483_none_26002d27e7c744a2.manifestc:\program files (x86)\adobe\adobe creative cloud\utils\Creative Cloud Uninstaller.exe

       

       

      Error: (08/14/2017 07:11:04 PM) (Source: Office 2016 Licensing Service)(User: )

      Description: Subscription licensing service failed: -1073415161

       

       

      Error: (08/14/2017 01:27:16 PM) (Source: Perflib)(User: )

      Description: BITSC:\Windows\System32\bitsperf.dll8

       

       

      Error: (08/14/2017 03:28:42 AM) (Source: SideBySide)(User: )

      Description: C:\WINDOWS\WinSxS\manifests\x86_microsoft.windows.common-controls_6595b64144ccf1df_6.0.15063.483_none_6dad63fefc436da8.manifestC:\WINDOWS\WinSxS\manifests\amd64_microsoft.windows.common-controls_6595b64144ccf1df_6.0.15063.483_none_26002d27e7c744a2.manifestc:\program files (x86)\adobe\adobe creative cloud\utils\Creative Cloud Uninstaller.exe

       

       

      Error: (08/14/2017 12:00:11 AM) (Source: VSS)(User: )

      Description: 0x80070005, Access is denied.

       

       

       

       

      Operation:

         Gathering Writer Data

       

       

      Context:

         Writer Class Id: {e8132975-6f93-4464-a53e-1050253ae220}

         Writer Name: System Writer

         Writer Instance ID: {76d8e8cc-fcc4-4aaf-8593-95e225b68542}

       

       

      Error: (08/13/2017 07:38:10 PM) (Source: VSS)(User: )

      Description: 0x80070005, Access is denied.

       

       

       

       

      Operation:

         Gathering Writer Data

       

       

      Context:

         Writer Class Id: {e8132975-6f93-4464-a53e-1050253ae220}

         Writer Name: System Writer

         Writer Instance ID: {76d8e8cc-fcc4-4aaf-8593-95e225b68542}

       

       

      Error: (08/13/2017 07:11:04 PM) (Source: Office 2016 Licensing Service)(User: )

      Description: Subscription licensing service failed: -1073415161

       

       

      Error: (08/13/2017 06:51:14 PM) (Source: Windows Search Service)(User: )

      Description: OneIndex16(HRESULT : 0x800700c1)

       

       

      Error: (08/13/2017 11:13:30 AM) (Source: Perflib)(User: )

      Description: BITSC:\Windows\System32\bitsperf.dll8

       

       

      Error: (08/13/2017 09:18:20 AM) (Source: SideBySide)(User: )

      Description: C:\WINDOWS\WinSxS\manifests\x86_microsoft.windows.common-controls_6595b64144ccf1df_6.0.15063.483_none_6dad63fefc436da8.manifestC:\WINDOWS\WinSxS\manifests\amd64_microsoft.windows.common-controls_6595b64144ccf1df_6.0.15063.483_none_26002d27e7c744a2.manifestc:\program files (x86)\adobe\adobe creative cloud\utils\Creative Cloud Uninstaller.exe

       

       

       

       

      CodeIntegrity Errors:

      ===================================

        Date: 2017-07-04 07:45:21.754

        Description: Code Integrity determined that a process (\Device\HarddiskVolume4\Windows\SystemApps\Microsoft.MicrosoftEdge_8wekyb3d8bbwe\MicrosoftEdgeCP.exe) attempted to load \Device\HarddiskVolume4\Windows\System32\nvspcap64.dll that did not meet the Store signing level requirements.

       

       

        Date: 2017-07-04 07:45:02.650

        Description: Code Integrity determined that a process (\Device\HarddiskVolume4\Windows\SystemApps\Microsoft.MicrosoftEdge_8wekyb3d8bbwe\MicrosoftEdgeCP.exe) attempted to load \Device\HarddiskVolume4\Windows\System32\nvspcap64.dll that did not meet the Store signing level requirements.

       

       

        Date: 2017-05-30 06:00:02.213

        Description: Code Integrity determined that a process (\Device\HarddiskVolume4\Windows\SystemApps\Microsoft.MicrosoftEdge_8wekyb3d8bbwe\MicrosoftEdgeCP.exe) attempted to load \Device\HarddiskVolume4\Windows\System32\nvspcap64.dll that did not meet the Store signing level requirements.

       

       

        Date: 2017-05-08 18:31:05.512

        Description: Code Integrity determined that a process (\Device\HarddiskVolume4\Windows\SystemApps\Microsoft.MicrosoftEdge_8wekyb3d8bbwe\MicrosoftEdgeCP.exe) attempted to load \Device\HarddiskVolume4\Windows\System32\nvspcap64.dll that did not meet the Store signing level requirements.

       

       

        Date: 2017-04-06 08:08:54.553

        Description: Code Integrity determined that a process (\Device\HarddiskVolume4\Windows\SystemApps\Microsoft.MicrosoftEdge_8wekyb3d8bbwe\MicrosoftEdgeCP.exe) attempted to load \Device\HarddiskVolume4\Windows\System32\nvspcap64.dll that did not meet the Store signing level requirements.

       

       

       

       

      ========================= Devices: ================================

       

       

       

       

      ========================= Memory info: ===================================

       

       

      Percentage of memory in use: 10%

      Total physical RAM: 65445.47 MB

      Available physical RAM: 58792.46 MB

      Total Virtual: 75173.47 MB

      Available Virtual: 68394.19 MB

       

       

      ========================= Partitions: =====================================

       

       

      1 Drive c: (Windows) (Fixed) (Total:428.69 GB) (Free:250.88 GB) NTFS

      2 Drive d: (Games) (Fixed) (Total:429.24 GB) (Free:134.07 GB) NTFS

      3 Drive e: (Stuff) (Fixed) (Total:1862.89 GB) (Free:1818.2 GB) NTFS

       

       

      ========================= Users: ========================================

       

       

      User accounts for \\MERLIN

       

       

      Administrator            DefaultAccount           dsjbr                 

      Guest                 

       

       

      ========================= Minidump Files ==================================

       

       

      No minidump file found

       

       

       

       

      **** End of log ****