1 Reply Latest reply on Aug 13, 2017 10:36 AM by Al Hill

    Can't find the driver update for a 1700+ days over-date driver! Help!

    DutchViperNL

      I got the ACER travelmate TM6594G with an Intel core i7-640M processor on the windows 10 laptop. I downloaded the Driver Update Utility and performed the scan. It gave me a software called intel chipset device software (10.1.1.14), However whenever I try to install this, it gives me a ''unknown error''.

       

      [2768:11B8][2017-08-13T12:30:52]i000: ** MBA ** Apply complete. Status: '-2147023293' Restart: 'None' Result: 'None'

      [2768:11B8][2017-08-13T12:30:52]i399: Apply complete, result: 0x80070643, restart: None, ba requested restart: No

      [2768:1E00][2017-08-13T12:30:52]e000: ** MBA ** Unknown error.

       

      (the final part directly out of the .readme file of the installation)

       

      I tried to look for any driver updates I can find but I couldn't find anything for windows 10. Whenever I try ot start my game, the client of the game still tells me my driver is over 1700+ days out of date. Even though the processor is decent, the game runs really badly. Even though it's an easy game to run which he should be capable of doing so (don't know if I'm allowed to mention the name here). Got to borrow the 'old' laptop (they got a new one a year ago) because my laptop is at repair atm. I would appreciate if anyone could help me out finding the right driver software or why the Update Utily gets this unknown error.