5 Replies Latest reply on Aug 15, 2017 1:00 PM by Intel Corporation

    How to test Intel(R) 8 Series Chipset Family SATA AHCI Controller for proper function & throughput?

    LisaRCT

      I have an HP laptop with an i7 processor, 12Gb RAM in which the Task Manager is frequently showing the hard drive at 90+ percent utilization while copying or making changes to files (most often audio files) yet the CPU and RAM show under 20% utilization.  This even occurs sometimes while simply opening folders to see the contents. Compared to other computers I have had and used in the same way, this seems unnatural.

       

      In other words this "powerful" computer is brought to its' knees by the hard drive rendering most of it's processing capacity virtually useless.

       

      I wish to test that the drive controller is not at fault here before I blame the drive and try to upgrade the drive.

       

      Is there some way I can determine what the cause and how to remedy this?

       

       

      Computer ManufacturerHewlett-Packard
      Computer Model2291
      Operating System (O/S)Microsoft Windows 8.1 (build 9600), 64-bit
      Operating System Build (O/S)9600
      Operating System (version)6.3.9600
      O/S Language0409
      System RAM12 GB
      .NET Framework Version4.6.2
      CD or DVD Devicehp DVDRW DU8A5SHL
      System Hard Drive Overview
      System Total Storage Size:930.5 GB
      Physical Drive0
      Maker
      ModelTOSHIBA MQ01ABD100
      Bus TypeSATA
      Physical Drive0
      Maker
      ModelTOSHIBA MQ01ABD100
      Bus TypeSATA
      Memory Detail
      Total Physical Memory12 GB