I haven't seen this error before with RealSense. Previous cases of it occurring seem to have been related only to an Intel program called Parallel Studio XE. Do you have this program installed on your computer?
This is all of my Intel software installed.
When i tried to look for a solution on google i also notice the problem with the Parallel Studio XE, but as you can see, it is not installed on my computer.
The Intel RealSense Depth camera Manager is installed on my computer but when i am trying to uninstall it i get the same "barbwire.js" error.
The next thing I would check for is whether the programs are being blocked from running by a firewall on your Windows installation. If you go to the text box at the bottom of your Windows screen (the one beside the button where you shut the PC down) and type 'firewall' into it, you will see the icon to open the windows Firewall section of the Control Panel.
Please turn the firewall Off and then try the installation again. If it still fails, switch the firewall back On.
Tried both firewall off and on installation but it keep failing. :/
My apologies for the delay, I have been researching your case carefully.
A search for information about this error produced a search result about the ProSET wireless software, which you have on your PC. Feature of this program include:
Single Sign On
Wi-Fi Protected Setup
Intel® Wireless Troubleshooter
Someone who had trouble with it suggested using the Windows wi-fi protection instead of ProSET.
First, Thank you for all your time and effort.
Unfortunately I uninstalled ProSET wireless software, turned off windows firewall and it's still not work, still stop at "Starting barbwire.js".
Maybe it something with one of Lenovo softwares?
There are no references on the internet to a file called barbwire.js, but the name suggests that it is something to do with security (e.g keeping something out with a barb wire fence).
Could you tell me some more details about your PC please? A quick way to do this would be to post an image of your System Information page here. You can find this page quickly by typing 'info' into the text box at the bottom of the Windows screen.
Ok, thanks! Your PC hardware specification looks totally fine. I note that you have Build 15063 (the Creators Update) version of Windows installed. That build has caused a lot of problems for SR300 camera owners, but much less commonly for F200 and R200 camera owners. So I'm not sure that the Creators Update is the cause of your problem.
You are using the external USB RealSense camera and not one that is built into the computer, yes?
Yes, The camera connection is USB 3.0 (computer side)
A rule that has proved true a lot of the time is that if the PC's hardware specification is good enough to run the RealSense camera, then the problem is with the USB ports on the PC fluctuating their power and causing the camera detection signal to drop, making installations of the DCM and SDK fail. Though I haven't come across this particular error before.
A solution for this problem that works instantly to get the camera working in most cases is to purchase a mains-powered USB hub for around $15 and plug the camera into that instead of directly into the PC. They can be found on stores such as Amazon by searching for 'powered hub usb 3.0'.
I believe there is nothing wrong with the USB 3.0 because even when i disconnect the camera the installation stuck at the same place.
I'll try to install the 2015 SDK.
Thank you very much for your help!
Do you know maybe how can i contact official intel support? Last tme i tried someone insist i'll call to Russia.
Is there any specific Email or Phone number for Intel RealSense camera support?