Thank you for joining the Chipsets community.
I am sorry to hear you are having issues with this matter.
The "Initialize" state could indicate physical damage with the hard driver itself or the cable. The computer becomes slow because each time it's initiated the RAID structure is re-building.
Could you please let us know your Windows version and the Intel® RST version installed?
Have noticed a strange behavior with the disk? Do they disappear and then re-appeared?
Does the issue happen when you are doing something in specific in the computer?
Thank you for your response.
We are using Windows 7 OS and we have installed RSTe_f6_iaStorA_win7_64 in the OS.
We have not noticed any strange behaviour with the disk. They do not disappear or re-appeared.
Computer takes long time to boot (approximately 4 Mins 30 Seconds) during RAID "Initialize" status. We do not perform any specific action in the computer. Normal operation for example opening any window or copy\paste any small\big files takes unusually long time to complete.
Now RAID is Initialized, it took 9 Hours to complete. I opened the RST Tool & saw that Parity errors:0, Blocks with media errors:0, Computer is relatively faster, but we want to know why RAID automatically moves to "Initialize" status and how can we get some logs to check or troubleshoot or get the root cause of the issue?
One more information, Write-back cache:Disabled, should we Enable it? Does it have any improvement in the performance or does it have any impact?
Thanks & Regards,
Sourav, thank you for this information.
In order to address this matter in the most accurate way I would like to request your system report for Intel® Rapid Storage Technology, please follow the instructions here to get this report: System Reports for Intel® Rapid Storage Technology. Once done, attach the file.
To attach a file, you must click "Use Advanced Editor" in the top right corner of the response box, then the "attach" option will appear in the bottom right corner of the response box.
Sourav, thank you for the file.
I noticed that you have installed the Intel® Rapid Storage Technology enterprise version, so I will move your thread to the Intel® Rapid Storage Technology Enterprise community, this is the right support channel for this app.